Ajay Kumar Shukla

Experience

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  Emerson Network Power

  Jul 2008 - Oct 2009

  GET

  • Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorized desktop applications • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment.• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment • Customize desktop hardware to meet user specifications and site standards • Performs work in compliance within specified warranty requirements • Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels. Show less

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  Ericsson

  Nov 2009 - Apr 2011

  System Admin

  • Troubleshoot problems reported by users.• Support LANs, WANs, network segments, Internet, and intranet systems, maintain system efficiency.• Ensure design of system allows all components to work properly together, make recommendations for future upgrades.• Maintain network and system security, analyze and isolate issues.• Monitor networks to ensure security and availability to specific users, evaluate and modify system's performance.• Identify user needs and maintain integrity of the network, server deployment, and security.• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.• Perform network address assignment and assign routing protocols and routing table configuration. Show less

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  Next Education

  May 2011 - Feb 2013

  Team Lead

  • Managing and coordination team of technical executive for installation of server setups over network.• Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal Service. • Interact with numerous computer platforms in a multi-layered client server environment • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimise downtime• Troubleshooting network connectivity in a LAN/WAN environment • Requesting and coordinating vendor support• When the restoration is beyond the scope of the Desktop Support Administrator the Desktop Support.• Administrator will escalate the issue/problem to proper tier 3 support team member.• Provides weekly and monthly business reviews to senior management. Determines appropriate staff levels and works with support departments to ensure effective execution of staffing strategies. Show less

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  HCL Infosystems Ltd.

  Nov 2013 - Mar 2015

  Windows VMware Admin

  • Managing all documentation related to running IT recourses. • Installation, configuration, and deployment of new server like Dell Power Edge 2800, 2900, T 420 etc. • Monitoring & scheduling of critical services and patch update.• Creating new virtual machine and deploying resources.• Experience in P2V, vMotion, VMware, ESXI 5.0, vSphere and vCenter.• Good understanding of HA and DRS environment.• Experience in backup and recovery of Virtual machines and virtual servers.• Export and Import VM between different hypervisor host machines. Show less

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  IBM

  Mar 2015 - Jul 2016

  System Admin-VMware

  • Installation of Guest OS Creating VM's, Deleting VMs, Templates Creation, creating a clone• Provisioning of new VM from template, Allocating Disk and memory and CPU, NIC, Port, VLAN testing, • Snapshot Consolidation, VM machine Lock issues, migration of VM between data center and cluster.• Shift management Assigning Incident, Service request, problem management and alerts.• Ownership of Infrastructure and responsible for service uptime / availability.• VDI configuration and troubleshooting, with refresh, recompose, rebalance and swapping of VDI. • Troubleshooting and System Administration with VMware products and tools.• HA engineering for architecture on VMware, DRS cluster environment, OS / Patch management.• VMware EXSI 5 and 5.5 and Virtual Center 5.5 management.• VMware and Windows mixed mode support environment customer test environment.• Assist in development, improvement and maintenance of imaging, deployment solution. Show less

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  HCLTech

  Jul 2016 - Sept 2018

  Technical Specialist Vmware

  • Shift management Assigning and resolving Incident, Service request, problem management and alerts.• Day to day task related to user session disconnect, VDI login and new application deployment issues.• New user addition or removal for VDI access over pool and parent image upgradation and patching.• Horizon View management refresh, recompose and rebalance of VDIs taking care of user session related issue.• View Connection server, view security server and view composer server maintenance.• Pool provisioning new pool creation upgradation of parent/gold image and recompose.• User profile management through ivanti\appsence, user application rollback and profile management.• Day to day job related to various snapshot, VMotion, DRS, HA, P2V, Update Manager.• Provisioning of new VM from template, allocating storage, memory, and CPU update NIC, adding Port or VLAN. • Snapshot Consolidation, VM machine Lock issues, migration of VM between data center and clusters.• Installation & Up gradation of ESX Server 5.0/5.5 using remote management utilities like ILO, DRAC.• HA engineering for architecture on VMware, DRS cluster environment.• Snapshots, Templates, VLANs and setting up different advanced networking properties.• Checking the entire log file to make sure that the installation went fine without any warning/error messages.• Proficient in ESXI ILO Console level troubleshooting over UCS Manager, DRACK and HP Converged Systems. Show less

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  Cognizant

  Sept 2018 - Jun 2019

  Infrastructure Specialist/Lead-VMware

  • App volumes application packaging and assignment, writable and new app stack creation and deployment.• Configure, monitor, and maintain the Nutanix controller vm cluster and software define storage management.• Have good exposer on vROPS tool and have done several analysis and compute recommendation.• Day to day task related to user VDI session disconnect, VDI login and new application deployment issue.• Horizon View management refresh, recompose and rebalance of VDIs taking care of user session related issue.• Pool provisioning new pool creation upgradation of parent/gold image and recompose.• View Connection server, view security server and view composer server maintenance.• Have exposure on VMware Horizon view 6.0, UCS B200 M series, VMware vRealize Operation Manger.• User profile management through ivanti app sense, user application rollback and profile management.• Able to manage escalated level technical issues raised by L-2 Engineers. • Updating Base image to VDI image and optimization• Configuration of Desktop pool with required number of VDIs• Creating Desktop Pools, Entitling Users and VDI. Show less

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  IBM

  Jun 2019 - Dec 2021

  VMware Infrastructure Architect

  • Handling the P1, P2 and escalated technical issues and requests, Providing L3 level supprt.• Working on the planning of System performance and health improvement plan.• Participating in business calls, process meeting in weekly basis to analyze and review the change request, business critical incident.• Provisioning and decommissioning of server, allocating storage, snapshot, update NIC, adding Port or VLAN. • ESXI host firmware upgrade/patching, HA cluster creation, VM migration.• ESXI deployment, installation, and configuration, patching and upgradation.• vCenter patching and upgradation, Horizon view VDI upgradation, patching of connection and composer servers.• VDI master image creation installation and creation of new pool after recomposing.• Monthly recompose of VDI, patching of VDI master or golden image.• Monitor and working on ticketing system with tool for new tickets and work-items, Resolving & update.• ESXI command level troubleshooting to check VM performance, configuration, and consolidation issues.• Deploy and maintain Azure IaaS Virtual Machines, Containers and Azure Application, Compute, Storage and Networking Services to support growth into the cloud.• Migration of in-house servers to Azure cloud with Azure migration services, creating Azure network infra.• Design, implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD and Kubernetes.• Incident management, Service request management change management and problem management.• Participating Weekly meeting for incident and service request management SLA and Root cause analysis.• Participating Weekly discussion on Service account integration with performance improvement plan.• Daily huddle with team members to discuss daily plan, current issue with ticket aging.• Ownership of Infrastructure and responsible for service uptime/availability.• Creating Daily Server health, recourse, patch update report and other daily update reports. Show less

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  Kyndryl

  Nov 2021 - Sept 2023

  Senior Lead

  Working on the planning of System performance and health improvement plan.Participating in business calls, process meeting in weekly basis to analyze and review the change request, business critical incident.Incident management, Service request management change management and problem management.Participating Weekly meetings for incident and service request management SLA and Root cause analysis with performance improvement plan.Daily huddle with team members to discuss daily plan, current issue with ticket aging.Providing support on all VMware Digital workspace technical issue.Handling the P1, P2 and escalated technical issues and requests.Provisioning and decommissioning of server, allocating storage, snapshot, update NIC, adding Port or VLAN. ESXI host firmware upgrade/patching, HA cluster creation, VM migration, VM UUID Configuration.VMware VCF v4.3 Deployment installation configuration and management.VMware VRA 8.4 Blueprint templet creation and deployment, New VM provisioning automation with extensibility.NSX-T v3.2.2 installation configuration and management.New vSphere vCenter 7 environment deployment with vSAN clusters and ESXI host nodes addition.New vDS deployment and vSAN 7 cluster deployment and configuration in vSphere 7 environment.vCenter VCSA (HA) patching and upgradation, Horizon view VDI upgradation, patching of con and comp servers.VMware Horizon View 7.13 VDI master/Gold image creation, installation and configuration of new pool recomposes and refresh, RDSH server pool creation and configuration with application.Monthly recompose of VDI, patching of VDI master or golden image.Creating LLD, HLD Design documents and Operations SOPs for VMware Infrastructure SDDC.vSAN v7 and NSX-T 3.2 deployment and configuration from scratch for new business project environment.Deploy and maintain Azure IaaS Virtual Machines, Containers and Azure Application, Compute, Storage and Networking Services to support growth into the cloud. Show less

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  HCLTech

  Aug 2023 - now

  Consultant

  Transitioning and Transformation/Migration of VMware and Azure Cloud Infrastructure, HCI Infrastructure.Migration of Servers form on Prem to Azure, Azure to Azure, Migration of server Resource group, subscription.Migration of VMware Servers AVS to Azure, Azure Migrate services, Native to native, recovery vault, backup configuration, backup vault, migration of Azure VMs between regions.VMware platform/environment assessment, Gold srandard assessment.Resources assessment/interview, hiring, skills evaluation. Working on the planning of System performance and health improvement plan.ESXI host firmware upgrade/patching, HA cluster creation, VM migration, VM UUID Configuration.VMware VCF v4.3 Deployment installation configuration and management.VMware VRA 8 Blueprint templet creation and deployment, New VM provisioning automation with extensibility.NSX-T v3.2.2 installation configuration and management.New vSphere vCenter 7 environment deployment with vSAN clusters and ESXI host nodes addition.New vDS deployment and vSAN cluster deployment and configuration in vSphere 7 environment.NSX-V to T environment upgrade and migration, Distribution switch LR and edge upgrade.vSAN v7 and NSX-T 3.2 deployment and configuration from scratch for new business project environment. Show less