Claudia Andrade, MBA, CSM

Experience

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  Univir S.A. (Unicarioca)

  Jan 2000 - Jan 2003

  Project Manager
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  Add Technologies

  Jun 2006 - Nov 2009

  Interactive Project Manager

  Management of projects,SEO specialist;Architecture of solutions;Research of new technologies;Support to the commercial area;Usability Projects.

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  Calandra Soluções

  Nov 2009 - Nov 2010

  Project Manager

  IT Projects Manager, responsible for implementing the Budget Management system of the Government of the State of Rio de Janeiro (SEPLAG).Main aspects:• Project Planning aligned with the legal steps of the Budget Management process.• Risk management;• Project Financial Management;• Conflict management / negotiation.

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  Contax

  Jan 2011 - Jun 2013

  Senior Project Manager

  Objectives: Implantation of Attendance Central 1746 – City Hall of Rio de Janeiro.Project Features: Project in Government segment, large port, critical, complex, strategical and with high visibility to Rio de Janeiro city. Conduction of meeting with Governmental authorities.Main Activities:Team management (Project Manager, Consultants, Coordinators and Analysts).Project Complete Planning.Implementation of Risk Analysis Methodology.Preparation of Contingency / Continuity. Preparation of Strategical Action Plan.Meetings conduction. Activities control and distribution. Quality control of deliverable.Support in contract management. Negotiation with internal areas.Presentation of project status (costumer and direction).Critical process mapping.Implantation of strategical Actions.Acting in processes of continuous improvement.Support to Impacted areas: HR, Operations, Planning, Management Information System, Processes, Governance, juridical and IT.Participation in preparation of answers to official documents of public administration. Show less

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  Oi (Terceirizado)

  Jul 2013 - Dec 2013

  Senior Project Manager

  Objective: Migration of Attendance Centers shared in several regions of Brazil to Operations of Brazil Telecom – Integrate Management.Project Features: Project in Telecommunications segment, of large port that involve logistic, financial controlling, purchase, people capacitation, information migration, data, system and infrastructure. Main Activities:Project planning.Negotiation, strategical actions and controls.Suppliers Management (Activities Control involving outsourced teams).Preparation of Logistic Plan for migrations.Purchase Management.Stocking Control.Meeting of Status with involved areas in the project, PMO and direction. Executive and Operational Management.Process Management and Mapping.PMI Methodology.Communication management / incidents matrix / drive matrix.Interaction with several areas (Engineering, Patrimony, Relationship, Infrastructure, Operation, Suppliers, etc.) Show less

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  Capgemini

  Dec 2013 - Jul 2015

  Senior Consultant (Consultor Alocado na Bradesco Seguros)

  Implantation of BPM Center/ Processes Offices in Bradesco Seguros, based in practices of BPM CBOK Processes Governance.Project Features: Project in Security Market of large port, which involve area creation, people capacitation, tools implantation, standards definition, methodologies, etc.

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  Sensedia

  Jul 2015 - Jan 2017

  Senior Project Consultant (Consultor Alocado na Bradesco Seguros)

  Project ManagementPreparation of project Planning of Processes Governance, with practices of PMI Projects Management.Conduction of meetings and workshops for area involvement and awareness.Team Management / BPM Center – composed by BPM architect, specialist and analyst.Technical Leadership (Architect and Analyst team)Construction of process indicators with capacity, cost, quality and time dimension.Definition of roles, responsibilities, politics and maturity modules.Preparation of BPM Methodology / Value Chain.Maturity Modules.Corporative ArchitectureActing as Technical Leader in IT Governance area, in Corporative Architecture context, with objective of line area actions of Information Technology (IT) with the Group strategical objectives.Implantation of Corporative Architecture based in TOGAF (The Open Group Architecture Framework) – domain metamodeling Business Process.Participation in meetings of Architecture Committee. Show less

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  BTCC Conexão Cliente

  Dec 2017 - Jun 2019

  Business Intelligence Coordinator

  Gestão da área de de MIS / Business Intelligence e responsável pelo processo de coleta, organização, análise, compartilhamento e monitoramento de dados que oferecem suporte a gestão de negócios e facilitam a interpretação de informações e indicadores em grande volume de dados.

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  Solutis Tecnologias

  Jul 2019 - Feb 2021

  Consultor sênior

  Responsável pelo processo de coleta, organização e análise de informações que resultam em soluções de produtos digitais e sistemas críticos de Gestão Pública.

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  FGV IBRE - Instituto Brasileiro de Economia

  Feb 2021 - now

  Líder de Projetos de Dados / Data Product Owner Senior

  Responsável por compreender a estratégia de negócios das áreas estratégicas e gerar produtos digitais, sob o aspecto de dados e negócios, com alta qualidade, performance e com um fluxo contínuo de valor.