
William G.
Various technical, supervisory, and management positions

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About me
Senior Fellow - Subject Matter Expert at Social Enterprise Institute USA
Education

The National Graduate School of Quality Management (NGS)
2009 - 2010MS Quality Systems ManagementSuccessfully conducted Lean Six-sigma process improvement project in the Orthopedic and Neurosurgical Care Unit at WellSpan York Hospital.

US Army Engineering School
2007 - 2009Diploma Construction Engineering
US Army College of Logistics
2005 - 2007Diploma Operations Research and Systems Analysis
US Army Sergeants Major Academy
2000 - 2002Diploma Military Studies in Senior Leadership
USDA Graduate School
1999 - 1999Certificate Project Management
US Army Reserve Intelligence School
1990 - 1991Diploma Intelligence Analysis
Clearfield Area Junior/Senior High School
1963 - 1965
Millersville University of Pennsylvania
1965 - 1969BA Mathematics
Penn State University
2001 - 2001Certificate Human Performance Improvement
University of Connecticut
1970 - 1970Certificate Advanced Statistical Quality Control
American Meridian University
2016 - 2017DBA Quality Systems Management12/15/16: Engineering Department approved to implement my curriculum changes to offer an ABET accredited, B.S. in Engineering with a concentration in Industrial and Systems Engineering. Five concentration courses: Quantitative Methods/Operations Management, Global Supply Chain Management, Fundamentals of Process Improvement, Industrial and Systems Engineering Methods, and Introduction to Manufacturing Processes.Completed doctoral work and successfully defended dissertation entitled… Show more 12/15/16: Engineering Department approved to implement my curriculum changes to offer an ABET accredited, B.S. in Engineering with a concentration in Industrial and Systems Engineering. Five concentration courses: Quantitative Methods/Operations Management, Global Supply Chain Management, Fundamentals of Process Improvement, Industrial and Systems Engineering Methods, and Introduction to Manufacturing Processes.Completed doctoral work and successfully defended dissertation entitled "REDESIGNING THE ELIZABETHTOWN COLLEGE INDUSTRIAL ENGINEERING MANAGEMENT CURRICULUM TO MEET THE NEEDS OF REGIONAL EMPLOYERS" on November 11, 2017. Show less
Experience

DuPont/Berg Electronics
Jan 1970 - Jan 1986Various technical, supervisory, and management positionsA world leader in the design, manufacture, and sale of electrical and electronic connector systems, cable assemblies, and related materials. $39 billion sales, 107,000 employeesMilitary Programs Manager, Military Products Group (1985-1986)Supervisor, Customer Service, Cable Assembly (1983-1985)Product Manager, Cable Assembly (1981-1983)Supervisor, Pricing Analysis, Product Marketing (1980-1981)Administrative Specialist, Overseas Operations (1977-1980)Business Analyst, Business Research and Planning (1976-1977)Site Supervisor, Manufacturing (1975-1976)Injection Molding Area Supervisor, Manufacturing (1973-1975)Quality Engineer, Manufacturing (1969-1970) Show less

PA Army National Guard
Jan 1986 - Jan 2007Retired Command Sergeant MajorAssigned to HHC, 28th Infantry Division and HHSC, 628th Military Intelligence Battalion, in positions of Radio Operator, Intelligence Analyst, Intelligence Sergeant, Company 1SG, Division Intelligence Senior Sergeant, and Battalion CSM

KM and W Associates
Jan 1986 - Jan 1992General ManagerEstablished, led, and managed a startup company with a regional focus that designed, marketed, and manufactured architectural signage for new building construction and existing facility renovations.

PA Department of Transportation
May 1997 - Apr 2008(1) Maintained ISO 9001 and ISO 17025 certifications, and managed maintenance and calibration programs, and continuous process improvement projects in a testing laboratory responsible for qualification and acceptance of construction materials on projects totaling over $1.6 billion a year.(2) Co-led a collaborative effort to implement a corporate level ISO 9001-2000 based supply chain quality management system for delivery of asphalt pavement throughout the Commonwealth's highway systems construction community and managed nearly $2,525,000 in consultant services projects. Show less
Quality Assurance and Project Manager, Construction Materials Testing Laboratory
Apr 2002 - Apr 2008Senior Quality Consultant, Center for Performance Excellence
May 1997 - Mar 2002

Harrisburg Regional Chamber & CREDC
Jan 2008 - nowVolunteer Quality CoachParticipate as a volunteer on several subcommittees of the Education and Business Partnership Committee of the Harrisburg Regional Chamber of commerce including the Annual Business Challenge (2008-2011), an effort to connect education to businesses to improve the workforce pipeline on the "Making It Happen" and "Careers in Manufacturing" initiatives.

HPI Resources, LLC
Apr 2008 - nowChief Operating Officer & Coach(1) Conducted Lean project to improve discharge process at a large local hospital and coaching small primary care physician on implementation of quality systems. (2) Conducted process improvement and corrective action projects that had broad operational and business impact for a large defense contractor using the DMAIC process. (3) Coach phyisicans on use of LEAN principles in primary care and facilitate efforts to become certified as a Patient Centered Medical Home.

BAE Systems and Oshkosh Corporation
Nov 2008 - Apr 2011Contract Senior Quality EngineerConducted research and identified corrective actions that resolved quality issues having significant impact on the delivery of military vehicles deployed in combat and combat support roles with the U.S. military.

AF4Q South Central PA Collaborative
Jan 2009 - Jan 2010Principal Quality CoachAs part of a grant funded collaborative with WellSpan Health Systems, I coached an independent, primary care physician on the use of Lean Six Sigma tools and ISO 9001 quality management principles to improve the Pinchot Family Medicine, ideal micro practice (IMP).

Wellspan York Hospital
Jan 2010 - Jan 2011Lean Six Sigma Project FacilitatorCoached a team of nurses and auxiliary services personnel on a service improvement project for the Orthopedic and Neuro-surgical nursing unit using the Lean Six Sigma methodology that resulted in projected, ongoing annual savings of nearly $190,000.

ASQ Harrisburg, York, & Lancaster Section - 503
Jan 2010 - Dec 2022Co-chair Program CommitteePlan the organization's annual professional development speakers program for monthly dinner meetings and special events. Contact me if you are interested in a professional speaking engagement. Particularly looking for speakers with expertise in topics related to quality, lean, six sigma, supply chain management, organizational change, operations research, operations management, or a specific technical topic. If you have an idea for a presentation, but not sure if we are the right audience...contact me at bill_gordon710@comcast.net. Show less

Harrisburg University
Jan 2011 - Jan 2014Corporate Trainer
Elizabethtown College
Sept 2012 - May 2019I am engaged with the College's newly established Social Enterprise Institute as a subject matter expert and coordinator for projects addressing persistent social issues. Projects are chosen on their potential for adopting a social enterprise business model that can be incubated and expanded to produce a financially sustainable solution. Selected projects present research opportunities for faculty, experiential learning opportunities for students, and collaborative partnerships with other institutions and community organizations. Show less
Senior Fellow - Subject Matter Expert & Project Integrator
Jan 2014 - May 2019Adjunct Faculty, Engineering & Physics and Business Departments
Sept 2012 - Jun 2018

York County Area Agency on Aging
Aug 2013 - Aug 2016Advisory Council MemberAppointed by the York County Commissioners to the YCAAA Advisory Council to serve a three-year term as the Chair of the Program Evaluation and Quality Assurance Committee. Guided Agency leaders in the development of a strategic plan and coached a diverse team in the analysis and improvement of a consumer service value stream.

Keystone Alliance for Performance Excellence (KAPE)
Jan 2016 - Nov 2016Examiner2016 State Quality Award Program - Member of seven member team tasked with assessing an organization's level of conformance with the Malcolm Baldrige Framework for Performance Excellence.

Social Enterprise Institute USA
May 2019 - nowSenior Fellow - Subject Matter ExpertI am engaged with the Social Enterprise Group's operating organization, the Social Enterprise Institute-USA, as a subject matter expert for projects addressing persistent social issues. Projects are chosen on their potential for adopting a social enterprise business model that can be incubated and scaled to produce a financially sustainable solution for a non-profit organization. My subject matter areas of interest particularly include process design and improvement, organizational performance improvement, data analytics, and strategic planning Show less
Licenses & Certifications
- View certificate

Generative AI Primer
Vanderbilt UniversityAug 2025 - View certificate

Prompt Engineering for ChatGPT
Vanderbilt UniversityAug 2025 - View certificate

Career Readiness Mentor Training
Mentor CollectiveAug 2023 - View certificate

Introduction to Machine Learning in Production
CourseraSept 2021 
Lean Six Sigma Green Belt Certification
The National Graduate School of Quality Management (NGS)Jun 2011
Six Sigma Black Belt
MCL Associates, Inc.Jan 2009
Certified Quality Engineer
ASQ - World HeadquartersDec 2005- View certificate

ASQ Certified Quality Engineer
ASQ - World HeadquartersDec 2005 - View certificate

Student Success Mentor Training
Mentor CollectiveSept 2023 - View certificate

AI for Everyone
CourseraApr 2021
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