John Tilmann

Experience

• 

  Dow

  Nov 1998 - now

  Oversee the Global Procure to Pay (PtP) organization; Lead Dow’s Transactional Purchasing portfolio including all Requisition to Pay processes as well as Travel & Expense Reporting (TER); Lead Purchasing's Source to Pay Solutions capability center located in Mumbai, India Accountable for the development, delivery, support, and continuous improvement of enterprise IT capabilities, across Supply Chain, Manufacturing, Commercial and R&D.in collaboration with our business and functional partners. Responsible for leading data management teams and partner with business and functions to establish data management principles, data quality and improve overall data management capabilities. Lead change initiatives focused on becoming a data driven enterprise where managing data as a corporate asset enables productivity improvements across end-to-end business processes resulting in improved business outcomes. Accountable for North America's customer service operations; work process improvements along with managing to Merger, Divestment and Acquisition activity impacting the North America region.

  • Global Purchasing Director - Procure to Pay

    Jul 2023 - now

  • IT Director - Supply Chain; Manufacturing; Commercial; R&D

    Jun 2019 - Jun 2023

  • Associate IT Director - Enterprise Data Management

    Feb 2016 - Jun 2019

  • North America Customer Service Operations and Improvement Leader

    Apr 2009 - Feb 2016

  • Customer Service Manager

    Oct 2006 - Mar 2009

  • Credit Manager - Treasury

    Sept 2001 - Sept 2006

  • Customer Service: Accounts Receivable Specialist

    Nov 1998 - Aug 2001