Deep Enrich
Richard Williams
149 followers
Chicago, Illinois, United States
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About me
US/CA Premium Support Specialist
Education
Northeastern Illinois University
2016 - 2019Bachelor's degree Information Technology
Experience
H&M
Apr 2016 - Mar 2024As a Scheduling Coordinator i'm responsible for scheduling all agents at our customer service center. I manage all trainings, team meetings, and extra activities. I utilize historical data to improve our schedule week to week, and present my findings to operations managers.
Scheduling Coordinator
Dec 2019 - Mar 2024Business Control on Site
Apr 2016 - Dec 2019
Uber
Mar 2024 - nowAccount Manager
Licenses & Certifications
- View certificate
Technical Support Fundamentals
GoogleOct 2023
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