Tamara Maric

Experience

• 

  Earls Kitchen + Bar

  Sept 2011 - Jan 2016

  Server
• 

  CAPREIT

  Feb 2016 - Jun 2018

  Site Manager
• 

  Coast Mountain Bus Company

  Oct 2018 - Sept 2021

  • Confidential Assistant

    Apr 2019 - Sept 2021

  • Customer Information Clerk

    Oct 2018 - Apr 2019
• 

  Pain Free Health Clinic

  Feb 2019 - now

  Resolve billing questions and issues Responding to concerns and account delinquency Closing/transferring accounts Identify ways to improve customer support Help develop new and improve existing customer responses Maintain, update, and create knowledge base articles for internal and external users Work with other teams to support a customer in achieving full problem resolution Issue refunds Answer billing-related inquiries Identify customer issues and work to address those issues Running daily, weekly, monthly reports Ensuring compliance with financial regulations Overseeing investment activity Show less Receiving and sorting incoming payments with attention to credibilityManaging the status of accounts and balances and identifying inconsistenciesIssuing bills, receipts and invoicesAssume the responsibility of receiving and sorting incoming payments with attention to credibilityManage the status of accounts and balances and identify inconsistenciesIssue and post bills, receipts and invoicesCheck the validity of debit accountsUpdate accounts receivable database with new accounts or missed paymentsEnsure all clients remain informed on their outstanding debts and deadlinesProvide solutions to any relative problems of clientsWrite thorough reports on billing activity with clear and reliable data Show less

  • Senior Billing Specialist / Bookkeeper

    Aug 2021 - now

  • Billing Specialist

    Feb 2019 - Jul 2021
• 

  Ritchie Bros.

  Oct 2021 - now

  Responsible for the whole Funding process of the deals from creating docs and gathering complete packages ensuring a timely and efficient funding process Effectively communication and coordination with all parties involved in the transaction: Account managers, lenders, and customers Accurate and timely completion of document generation by lender and delivery of documents to the customers Audit existing contracts and oversees contract modifications and deficiencies to submit to the 5 different lenders for funding Manage workflow on a priority basis with respect to status of contracts for management. Process incoming fraud Show less

  • Data Quality Analyst

    Mar 2025 - now

  • Operations Administration Coordinator

    Apr 2024 - Mar 2025

  • Contract Management Specialist

    Oct 2021 - Apr 2024