Naveen Paliwal

Experience

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  Smart e-Tech

  Jul 2012 - Mar 2013

  Remote Support Engineer

  Performs remote troubleshoot and resolution to software related issues on client machine.Prepare Timesheets.Updates Trouble Tickets.Provide after hours and weekend on-call technical support as needed.Improve professional and technical knowledge by attending regular training sessions with supervisor.

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  Support Hub Inc

  Mar 2013 - Jul 2014

  Technical Team Leader

  Implement Technical quality of the team and regulatory compliance strategies.Prepares case status reports and recap emails as necessary. Perform and participate in technical training sessions.Take confirmation calls after resolution of the case for optimum customer satisfaction and to maintain quality. Interact with the Operation Manager to ensure proper quality for sales and optimum.Ensure quality regulations are adhered to.Implement measures to provide motivation for associates.Oversee customer service departments and assess that they are meeting customer satisfaction goals.Communicating information to the departments filtered for management.Reviewing customer reviews and customer related statistics. Show less

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  Live Techies 247

  Aug 2014 - Oct 2014

  PPC Manager

  Keyword ResearchKeyword GroupingWriting and testing ad copyImprove quality score and conversion rates via landing page optimizationCampaign maintenance and monitoring

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  HRH Information Technology Pvt. Ltd.

  Oct 2014 - Jun 2016

  Develop new business and long term account opportunities through prospecting and cold calling.Develop, coordinate and implement marketing plans designed to maintain and increase existing business andcapture new opportunities.Develop sales presentations, conduct seminars and participate in meetings with clients and external vendors.Complete RFP's and proposals, follow up on submissions and close business. Be aware of organizational growthinitiatives regarding market and target customer segments, and the company’s potential to meet customer needs.Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction.Coordinate, manage and resolve account maintenance issues.Benchmark state-of-the-art practices to recommend profit and service improvements. Show less Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.Protects organization's value by keeping information confidential. Show less

  • Senior Business Development Executive

    Oct 2015 - Jun 2016

  • Business Development Executive

    Oct 2014 - Sept 2015
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  Wizorbit Softwares Pvt. Ltd

  Sept 2016 - Sept 2017

  Executive Business Development

  Develop new business opportunities through prospecting and cold calling.Handle all social media tools of the company & capture new opportunities.Initiatives regarding market and target customer segments, and the company’s potential to meet customer needs.Develop marketing plan for potential clients.Take follow up with the previous clients that they are satisfied with the product and not facing any bugs & errors.Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.Protects organization's value by keeping information confidential. Show less

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  Nowfloats Technologies Private Limited

  Oct 2017 - Jan 2023

  Handle a team of 5 BDM in respective branch.Planning and overseeing new marketing initiatives. Researching organizations and individuals to find opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales.Completely responsible for branch sales target.Reporting to State Head with complete business report. Handle a team of 5 BDE in respective branch.Planning and overseeing new marketing initiatives. Researching organizations and individuals to find opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales.Completely responsible for branch sales target.Reporting to State Head with complete business report. Generate business leads by data mining & cold callings.Find out the complete web history of that lead.Present the products to client according to their business need.Diligently managing the unqualified and qualified leads in the CRM.Achieving the monthly sales targets.Ensuring customer on-boarding process is fast and smooth.Engaging with the existing customers to provide valuable feedback about the product.

  • Senior Business Development Manager

    Apr 2022 - Jan 2023

  • Business Development Manager

    Jul 2019 - Mar 2022

  • Sales Consultant

    Oct 2017 - Jun 2019
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  94.3 MY FM

  Jan 2023 - now

  Assistant Manager

  Responsible for Ad Sales revenue generation from respective categories & market. Managing clients & local agencies. Develop the market, expand and open new categories of clients who may be currently inactive on Radio as a medium.Maintain existing client relationships and build relationships with new clients/agencies.