George Jr. F. Cañeta

Experience

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  McDonald's Philippines (Golden Arches Development Corporation)

  Feb 2018 - Oct 2020

  Service Crew

  I am a dedicated and customer-focused Service Crew member with over 2 years of experience at McDonald's in Cainta, Rizal. Throughout my tenure, I have consistently delivered exceptional service in a fast-paced environment, excelling in customer engagement, order processing, and maintaining a clean and organized workspace. I am committed to upholding the highest standards of quality and efficiency in every task. I have a proven track record of providing excellent customer service by ensuring accuracy in order taking, efficient food preparation, and prompt issue resolution. I thrive in a collaborative team setting, contributing to a positive work environment and achieving service excellence. My ability to multitask and maintain composure during peak hours has been a key asset in meeting service demands. I am adaptable and quick to learn, staying current with industry trends, new menu items, promotions, and technology updates. Additionally, my commitment to hygiene and safety protocols has ensured a clean and safe environment for both customers and colleagues. Show less

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  Concentrix

  Jun 2021 - Oct 2021

  Call Center Representative

  In my role as a Call Center Agent at Concentrix, where I specialize in delivering outstanding customer service on the Transurban AU retail account. In this capacity, I navigate the intricate landscape of the retail sector within Transurban AU, providing dedicated assistance to customers interacting with the world's largest toll road operator. My responsibilities involve efficiently managing customer inquiries, addressing concerns, and ensuring a seamless and positive experience for individuals utilizing Transurban AU's toll road services. Collaborating closely with a dynamic team, I consistently meet and exceed performance targets, demonstrating a commitment to excellence in service delivery within the unique context of the retail operations. Proficient in utilizing advanced customer relationship management (CRM) tools, I streamline communication processes to enhance efficiency, fostering positive and efficient customer interactions. My role aligns with Transurban AU's commitment to innovation and sustainability in toll road management, contributing to a positive retail experience that reflects the company's global reputation. Show less

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  A-max Psychological Services

  Jan 2022 - Apr 2022

  Clinical Psychology Intern

  As a Clinical Psychology Intern at A-max Psychological Services, I played a vital role in advancing mental health advocacy and delivering comprehensive psychological services. My key responsibilities and activities included:Creating Mental Health Advocacy Material: Developed impactful and informative materials to promote mental health awareness, destigmatize mental health issues, and provide resources for individuals seeking support.Video Facilitating Mental Status Examination: Utilized multimedia platforms to conduct and facilitate mental status examinations through video, ensuring thorough assessments while adapting to the evolving landscape of remote mental health services.Preparing Psychoeducational Material: Designed and crafted psychoeducational resources to empower clients with valuable information on various mental health topics, therapeutic techniques, and coping strategies.Psychological Reports: Generated detailed psychological reports based on comprehensive assessments, contributing to a nuanced understanding of clients' psychological profiles and guiding the development of tailored treatment plans.Psychological Case Report: Compiled and presented comprehensive case reports, integrating clinical observations, assessment findings, and treatment outcomes to enhance collaboration among the multidisciplinary team and inform ongoing therapeutic interventions.Throughout my internship at A-max Psychological Services, I strengthened my skills in mental health advocacy, innovative assessment methods, and the creation of educational resources. I am proud to have contributed to the mission of A-max Psychological Services in delivering high-quality psychological services to diverse populations. Show less

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  Security Bank Corporation

  Oct 2022 - Aug 2023

  Call Center Representative

  - Experienced Call Center Representative with a proven track record of delivering exceptional customer service within the banking industry.- Skilled in handling a wide range of inquiries, resolving issues, and providing personalized assistance to clients.- Proficient in utilizing banking software and CRM systems to efficiently manage customer accounts and transactions.- Demonstrated ability to maintain professionalism and composure in high-pressure situations, ensuring client satisfaction and retention.- Strong communication and interpersonal skills, adept at building rapport with customers and collaborating effectively within a team environment.- Committed to upholding Security Bank Corporation's standards of excellence in customer service and contributing to the company's success. Show less

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  Atlas Outsourcing Pty Ltd

  Jun 2024 - Dec 2024

  Virtual Assistant