Tyler Cheney

Experience

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  Roger Williams University

  Aug 2008 - May 2011

  Staff Assistant

  * Research potential questions regarding housing options and residential life * Answer questions from prospective and current students, parents, and staff members regarding housing options and residential life * Schedule appointments for and communicating with 14 full-time staff members * Mentor new staff assistants * Multi-tasking and dealing with walk-in students, phone calls, and assignments simultaneously

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  Chaffee Center for International Business

  Sept 2010 - Dec 2010

  Assistant Trade Specialist

  The John H. Chafee Center for International Business provides comprehensive international trade services for businesses to expand into international markets. Through global market research, corporate training, and strategic consulting, the Chafee Center helps get products or services to more customers in more places around the world.*Research potential foreign and domestic companies looking to expand their markets*Research potential trade barriers and provide resolutions*Analyze foreign and domestic markets and provide recommendations for expansion Show less

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  MEDITECH

  Jun 2011 - Sept 2013

  Applications Specialist

  - Acting as the primary contact for clients throughout the implementation process- Multi-tasking and communicating with staff members across multiple MEDITECH clinical applications- Providing customer service and troubleshooting application software issues- Researching and working in a team with programmer analysts to resolve any technical issues- Working on group projects, interacting with development staff, and mentoring co-workers- Processing requests for system enhancements or modifications to our evolving software- Designing and maintaining application documentation- Updating and maintaining an online project tracking system Show less

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  Steward Health Care

  Sept 2013 - Jul 2014

  Clinical Analyst

  • Design, Build, Test, and Live Support of Meditech Clinical Applications• Create Report Designer reports that will aid hospital staff and Informatics staff• Training incoming medical staff on Meditech 6.0 OM/ EMR functionality• Provide training and ongoing CPOE support to Steward Physicians• Conduct functional, Integrated, and Parallel Testing• Convert newly acquired Steward sites from Meditech Magic to Meditech 6.0.• Conduct monthly OM/EMR downtime validation for Meditech 6.0 maintenance.• Trend and report Weekly CPOE Statistics to Steward Senior Management.• Successfully identify and resolve connection and background job issues.• Maintaining and correct access issues for Physicians and OM end users.• Hold weekly conference calls with Meditech service group to discuss ongoing issues and potential solutions. Show less

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  Shriners Hospitals for Children

  Jul 2014 - now

  ~ Act as Representative between the Hospital and the Headquarters project teams.~ Ability to comprehend end users requests and respond in a polite and timely manner, with an effective resolution.~ Act as a lead in the Project Development, Process Redesign, work-flow analysis for the implementation of new software applications, coordinating with appropriate Department Directors, to facilitate change management as assigned by the Director. Including evaluation of current and future states; gap analysis; education materials and schedules.~ Participate in all major data, functional, and technology decisions made by the departmental teams to understand the users needs, support the Electronic Medical Record and to communicate them to the clinical and technical team members.~ Assists Headquarters IS Department during system upgrades and downtimes as assigned.~ Demonstrate ability to articulate and comply with Hospital and Headquarter policies.~ Assist with other systems, applications, upgrades, interfaces and processes as needed, or as assigned by the IS Director.~ Assist in the database integrity, providing ongoing education to Departments.~ Identifies ways to improve the knowledge and computer abilities of hospital staff when appropriate. Show less ~ Act as representative between the Hospital and the Headquarters project teams.~ Ability to comprehend end users requests and respond in a polite and timely manner, with an effective resolution.~ Act as a lead in the Project Development, Process Redesign, work-flow analysis for the implementation of new software applications, coordinating with appropriate Department Directors, to facilitate change management as assigned by the Director. Including evaluation of current and future states; gap analysis; education materials and schedules.~ Participate in all major data, functional, and technology decisions made by the departmental teams to understand the users needs, support the Electronic Medical Record and to communicate them to the clinical and technical team members.~ Assist Headquarters IS Department during system upgrades and downtimes as assigned.~ Demonstrate ability to articulate and comply with Hospital and Headquarter policies.~ On call rotation for SHCIS issues during non-business hours between Boston and Springfield hospitals.~ Assist with other systems, applications, upgrades, interfaces and processes as needed, or as assigned by the Regional Director.~ Assist in the database integrity, providing ongoing education to Departments.~ Identify ways to improve the knowledge and computer abilities of hospital staff when appropriate. Show less

  • Information Technology Services Manager

    May 2019 - now

  • HIPAA Security Officer

    May 2019 - now

  • Clinical Analyst

    Jan 2016 - May 2019

  • Clinical Analyst

    Jul 2014 - Jan 2016
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  Laulima

  Dec 2020 - now

  Privacy Board Member

  The Laulima Data Alliance (Laulima) Privacy Board (Board) oversees the sharing and release of Protected Health Information (PHI) stored by Laulima through the review and approval or denial of customized data requests to Laulima.