Sofiane Znati

Experience

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  STBI

  Jan 2016 - Jun 2016

  Web Development Intern

  As an intern, I was actively involved in web development, working on an E-commerce website using HTML5, CSS3, JavaScript, and PHP5

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  Info Slim

  Jul 2016 - Jan 2018

  IT Specialist

  - Key Responsibilities: - Provided office services, including expertise in MS Office, Photoshop, and printing. - Conducted hardware and software repairs for computers. - Managed an internet café. - Engaged in sales of computers, smartphones, accessories, and components. - Established and managed the company's online presence.

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  Sympatico Accessoires

  Jun 2018 - Jun 2019

  Advertising Specialist

  - Key Responsibilities: - Directed advertising campaigns across major social media platforms. - Maintained and enhanced the company's social media presence for increased brand visibility and engagement.Additional Responsibilities: - Oversaw the e-commerce product lifecycle, including product management, to ensure a seamless shopping experience for customers. - Ensured the ongoing care and optimization of the e-commerce website to deliver an exceptional user experience and drive sales. Show less

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  Iris Fashion Store

  Jul 2019 - Oct 2019

  Advertising Specialist

  - Key Responsibilities: - Directed advertising campaigns across major social media platforms. - Maintained and enhanced the company's social media presence for increased brand visibility and engagement.Additional Responsibilities: - Oversaw the e-commerce product lifecycle, including product management, to ensure a seamless shopping experience for customers. - Ensured the ongoing care and optimization of the e-commerce website to deliver an exceptional user experience and drive sales. Show less

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  Karizma Promo

  Nov 2019 - Nov 2021

  Co-Founder

  - Key Achievements: - Co-founded and established Karizma Promo. - aintained and ensured the reliability of the e-commerce website. - Led order preparation and shipment processes. - Developed foundational business strategies. - Orchestrated social media planning and advertising campaigns on Facebook, Instagram, and Google.

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  Cognizant

  Dec 2022 - now

  Web Implementation Specialist, EMEA Shopping & Tags

  + Achieve Silver segment support within 3 months and Gold segment support within 4 months.+ Strive for top performer recognition, delivering exceptional client interactions and project outcomes.+ Receive commendations from project managers and clients for outstanding contributions.+ Maintain a 100% Customer Satisfaction (CSAT) rate.+ Communicate effectively with advertisers, sales, and service teams.+ Collaborate with customers and colleagues to achieve project goals.+ Implement web-based products accurately to meet client needs.+ Provide comprehensive client training on digital marketing tools.Product Expertise:+ Google Analytics 4/GA4 360: Event Tracking, Conversion Tracking, Remarketing, Standard & Enhanced Ecommerce, Troubleshooting, Custom Tracking.+ Google Ads: Conversion Tracking, Enhanced Conversion Tracking, Offline Conversion Tracking, Standard & Dynamic Remarketing, Business Data, Consent Mode.+ Google Tag Manager (GTM)/GTM360/SERVER-SIDE: Standard Implementation, Data Layers troubleshooting, GTM Variables, Google Analytics and Ads Tags/Triggers configuration.+ Shopping Ads/Merchant Center: Verifying and claiming accounts, Feed Creation, Optimization and Troubleshooting, Feed Rules. Show less