Cassandra Palmer

Experience

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  T.J. Applebee's/Cafe' Ventures

  Jan 1989 - Jan 1997

  Corporate Trainer, Bartender

  and Head Wait, Apple-Rio ManagementResponsibilities involved training new employees and conducting training sessions, at new store openings. Primary office function was to maintain files and permits, necessary for store operations. Another major job function was to perform monthly inventory count for the use of month end reports. Duties also included basic cash handling and customer service, as bartender.

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  Hometco

  Jan 1995 - Jan 1996

  Administrative Billing Clerk

  Primary responsibility was the billing of Medicare on behalf of patients/customers. Problem-solving abilities were utilized to research and solve claim discrepancies. Communicated with patients, clinics, doctor's offices, pharmacies, and claim representatives were utilized to gain information. Duties also included data entry, filing, answering phones, and other general office tasks.

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  Carrabba's Italian Grill

  Dec 1999 - Jun 2000

  Administrative Assistant

  Main task required processing payroll and maintaining employee files. Entering vendor account invoices to be paid by corporate office and dispersing checks to distributors, in adherence to shipping ladles, was also important responsibilities. Accurately processing daily sales and generating reports such as Inventory, Month End/Year, and P & L statements was vital to the financial stability of the company. Other duties included general office administration, answering phones, taking messages, and ordering office supplies. Show less

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  Genuine Parts Company

  Jun 2002 - Feb 2006

  Research Analyst-AP Clerk

  The major job function was internally auditing payables of all telephone and utility accounts of the nation-wide NAPA stores and Distribution Centers, saving nearly a half million dollars on accounts, held by the stores and distribution centers. Constructing a database to log research results was utilized to track progress and prove work achievements. Other responsibilities included statement reconciliation, posting checks, processing invoices/credits, and general office functions. Also, provide communications liaison between the vendors and distribution centers. Show less

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  MBGO, Inc. dbs Doc Greens Gourmet Salad and Grill

  Feb 2009 - Nov 2011

  Marketing Coordinator

  Managing the marketing campaign by utilizing different methods, with the goal of increasing sales, is the main job responsibility. Performing business to business canvassing to distribute the catering menu and coupons are one of the methods utilized. This has resulted in a substantial increase in daily customers and catering clients, which is tracted through a database. Also responsible for creating and distributing E-mail Marketing Campaigns, through the use of Constant Contact, to send the promotions to our database of "fans" or contacts. The contacts database is another job duty that demands continuous updating and logging of new members for use during marketing campaigns. Making use of various social media is another great tool for increasing customer awareness and other sales goals. All methods used are recorded in a data base for reporting and tracking, as well as setting quarterly goals. Show less

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  ExamWorks Clinical Solutions

  Nov 2011 - Mar 2017

  Account Executive

  Focused performance on identifying opportunities, seek and engaging new clients, develops new proposals and manages existing accounts. Consistently met or exceeded sales goals; achieving $1.7 million in last year’s revenue for my area. Position requires utilizing time efficiently and travel 75% of time, in assigned territory, consisting of GA, AL, NC, SC, and VA. ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:• Represents the company at industry functions, conferences, tradeshows, seminars, meetings, and when necessary, organizes and conducts client entertainment.• Visits physicians as necessary and assist with physician recruiting efforts.• Able to acclimate to fluctuating work load, with focus on problem solving and need to meet deadlines. • Provides weekly, monthly and or quarterly updates as directed.• Attends all sales and marketing meetings as directed.• When necessary, assists with account collection activity.• Performs miscellaneous duties as assigned by management.Inside Sales CoordinatorResearch and respond to referrals for medical/vocational services needed for claimant’s with short-term and long-term disabilities. Also, provide communications liaison between the insurance companies, nurse case managers, and internal office personnel. Utilize customer service skills to build relationships with the corporate vendors, national accounts, and clients, to address and resolve for their needs. Show less

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  VENZA

  Jan 2018 - Aug 2018

  Cyber-Security Compliance - Customer Success Coach

  Manage customers, so as to anticipate their needs and prescribe or implement adequate interventions as needed through technology training courses on Data Security Breech Prevention, Payment Card Industry (PCI) and General Data Protection Regulation (GDPR) requirements, in view of compliance standards and Cyber Security training of staff. DUTIES AND RESPONSIBILITIES • Account management is expected from account kick-off sales call through adoption maintenance • Assist in the deployment of products including (but not limited to) the Venza LMS™ and Venza PEAK® off-the- shelf online education programs (assembling user lists, creating groups and departments in the Leaning Management System, etc.)• Create the image of high quality and value in the customer’s mind• Responsible and accountable for managing key accounts including, but not limited to prescriptive learning in the security space• Understand training and support needs of customers and create tools and collateral to improve our technology• Update account and contact records in Salesforce.com Show less

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  Advanced Medical Pricing Solutions (AMPS)

  Sept 2018 - Jan 2020

  AMPS is a healthcare cost management company serving the self-funded payer community. We specialize in physician led medical facility claim review.

  • Senior Client Executive

    May 2019 - Jan 2020

  • Senior Account Manager

    Sept 2018 - Jan 2020
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  ELAP Services

  Oct 2020 - Apr 2022

  Inside Sales Consultant

  Responsible for supporting the Field Sales and Marketing teams with strategic efforts including distribution development, field sales representative support, and business to business prospecting.

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  Brain Injury Association of Georgia (BIAG)

  Jan 2022 - Jan 2024

  Executive Director