Anupam Chaturvedi

Experience

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  MCS Limited

  Sept 1993 - Nov 1999

  EDP Manager

  MCS is the leading Share & Transfer registrar maintaining accounts of Unit Trust of India and other leading companies.Responsibilities-• Software Development & Support• System Maintenance & Backups• Data Analysis & Reporting

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  WebNeuron Services Limited

  Mar 2000 - Nov 2001

  Systems Engineer

  Part of the JobsAhead.com Technology TeamResponsible for-• Coding• Ensure delivery of Branding Solutions in coordination with Sales, Marketing and Customer Relations teams.• IT Helpdesk to interface with Client Relation Team and other Tech Functions to facilitate quick resolution of site issues. On a case to case basis extend technical support to clients in order to resolve their complaints, including extensive troubleshooting and debugging• Data Analysis & Reporting

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  Monster

  Mar 2004 - Jul 2017

  Sr. Manager - Product Engineering

  • Managing the Product Engineering team responsible for Monster APAC region Web & Mobile products right from concept phase till commercial Deployment & support• Creating vision and strategy for products at hand and converting it into a comprehensive and aggressive execution plan• Managing a product roadmap in line with business roadmap• Business analysis & management of product UI/UX, features & functionalities related to all the core Monster India/Gulf/SEA sites & Monster College portal. Primary metrics is to ensure increase in user action, customer satisfaction, conversions, retention & revenue.• Constantly stay abreast on product enhancement processes to continually meet business requirements while ensuring high customer satisfaction levels• Collaborate with Top management, cross functional teams including Engineering, Creative, Marketing, Service Delivery, Client Relations, Customers and other stakeholders for product enhancements roll out and new launches.• Create & manage product plans through tasks effort estimation and assessing the business impact of all proposed changes. • Responsible for new launches that management may want in near future. This includes create and manage launch plan, ensure product and operational readiness, marketing activities like SEO, mailers blast, trainings, CSAT etc. • Managing all product team activities like- requirement definition, documentation, mock-ups, trainings, mailers management, customer meetings, functionality implementation and review, user acceptance testing, PAT, bug fixing, operational readiness etc. • Prioritizing & managing the projects through Agile methodology in form of Sprints in JIRA• Impart product training to customers & internal teams spread out across the globe.• Management of vendors, suppliers & service providers Show less

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  E-com startup (Stealth Mode)

  Jan 2018 - now

  Co-founder