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Jessica Frazao

Jessica Frazao

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location of Jessica FrazaoSão Paulo, Brazil

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  • Timeline

  • About me

    PhD candidate

  • Education

    • Aeronautics Institute of Technology

      2015 - 2018
      Master of Science (MSc) Aeronautical Infrastructure Engineering

    • Universidade Anhembi Morumbi

      2009 - 2010
      Bachelor of Technology (B.Tech.) Air Transportation

    • ETEC - Escola Técnica Estadual de São Paulo

      2020 - 2020
      Culinary Arts Food Service

    • Universidade de São Paulo

      2021 - 2025
      Doctor of Philosophy - PhD Tourism

    • Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP

      2001 - 2002
      Technical Degree Computer Programming

  • Experience

    • Sabre Holdings

      Dec 2003 - Jul 2008

      Second level support for Help Desk agents System support for travel agencies

      • System Support Specialist

        Apr 2008 - Jul 2008

      • Help Desk Specialist

        Dec 2003 - Mar 2008

    • TAM

      Oct 2008 - Jun 2011

      Delivery of high standard & accurate filing & distribution of fares through ATPCo Frequent flyer and revenue passenger reservation and information

      • Pricing Analyst

        Oct 2009 - Jun 2011

      • Sr Customer Service Representative

        Oct 2008 - Sept 2009

    • GOL Linhas Aéreas Inteligentes

      Jun 2011 - Nov 2014

      Responsible for system enhancements, codeshare, interline, FFP and electronic ticketing implementation projects Responsible for pricing and yield management business decisions on international markets supported by information and insights regarding customers, markets, competitors, and campaign effectiveness

      • Sr Revenue Management Analyst - Distribution

        Apr 2012 - Nov 2014

      • Revenue Management Analyst - Pricing

        Jun 2011 - Mar 2012

    • Avianca Brasil

      Nov 2015 - Mar 2019

      Responsible for profitability maximization, new routes forecast and ad-hoc analyses to drive long-term value to the network Responsible for codeshare and interline profitability by developing analyses and recommendations to the leadership, tracking partnership performance and actively participating in cross-divisional efforts to implement plans, in addition to staff travel agreements management

      • Revenue Management Specialist - Network Planning

        Mar 2018 - Mar 2019

      • Sr Alliances Analyst

        Nov 2015 - Feb 2018

    • Azul Linhas Aéreas Brasileiras

      Apr 2019 - Jul 2020
      Sr Pricing Analyst

      Development and implementation of pricing strategies to maximize revenue, ensuring competitiveness and leadership

    • Zurich Airport Brasil

      Jul 2021 - Oct 2021
      Airline Market Specialist

    • Abaeté Aviação

      Oct 2021 - Mar 2022
      Revenue Management, Pricing & Alliances Manager

    • University of São Paulo

      Mar 2022 - Sept 2022
      PhD Student Researcher

      CAPES scholarship

    • Abaeté Aviação

      Oct 2022 - Dec 2024
      Network Planning, Revenue Management & Alliances Manager

    • Konkuk University

      Sept 2023 - Feb 2024
      Doctoral Research Stay

      Research stay at the Academy of Mobility Humanities in Konkuk University to develop the theoretical part of my PhD dissertation.

    • University of Sao Paulo

      Jun 2024 - now
      PHD Candidate

      CAPES scholarship

  • Licenses & Certifications

    • Cambridge English: Advanced (CAE)

      Cambridge English Language Assessment
      Dec 2008

    • TOEFL ITP

      ETS
      Jun 2016

    • Project Management Essentials

      International Air Transport Association (IATA)
      Aug 2012