Fiona Chang💡

Experience

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  東南旅行社 - South East Travel Service

  Oct 2015 - Oct 2016

  Tourism Intern

  ► Designed and delivered an one day tour for Japanese high school students ► Introduced Taiwanese culture and traditions

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  Betty Language School

  Jul 2016 - Jan 2017

  Substitute Teacher

  English Teaching ► Taught English to students from K - 12► Carried out daily English speaking practice for elementary school students► Guided the total of 60 students in 1 on 1 session to finish their English reading and writing programAdministrative Assistant► Kept track of student performance and kept the parents updated► Assisted daily operation, such as reception, documentation, and salary paycheck

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  BigByte Education

  Apr 2019 - May 2019

  English Teaching Assistant

  English Teaching Assistant► Carried out daily English speaking practice for elementary school students► Guided a total of 110 students to finish their school homeworkAdministrative Assistant► Kept track of student performance► Helped in BigByte open house day to welcome parents and students► Assisted daily operation, such as reception and roll call

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  Brisbane City Council

  Jul 2019 - Jul 2019

  Young Professional of Taipei City in 2019 APCS

  Asia Pacific Cities Summit provides an invaluable opportunity for leaders (aged between 18 to 30) from private and public in Asia Pacific to exchange knowledge and simulate better solutions for cities. Delegates will be presented with a series of urban challenges relating to the summit program themes and will be tasked with finding solutions, which are cost neutral or revenue positive to city administrations.

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  Cinnamon AI

  May 2020 - Jun 2021

  Human Resources Specialist

  People Operations and Development►Facilitated onboarding and off-boarding programs in Taiwan►Identified the training needs and co-designed the curriculum of OKR training and problem-solving program with Taiwan Country Manager►Cooperated with Taiwan Country Manager to draft the annual budget and 2021 HR roadmap►Worked with Global C&B Manager to conduct the performance and salary reviewRecruitment►Align with hiring managers in Vietnam and Japan for hiring needs►In charge of end-to-end tech recruitment in Taiwan, mainly Software Engineers and AI ResearchersEmployer Branding►Led and facilitated external events to build connection with potential tech talents►Organized the online anniversary celebration with Japan and Vietnam People Team ►Created contents on Cinnamon AI Facebook/Medium page to attract top tech talentsEmployee Engagement►Led Company Trip and Year-End Party►Facilitated team building and weekly all hands meeting Show less

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  VanMoof

  Jun 2021 - Feb 2022

  People Operations Specialist

  People Operations and Development►Managed and improved the onboarding and offboarding processes, including BambooHR HRIS setup, elements of new hire orientation, documentation, systems access and maintenance, etc. ►Assisted with immigration matters and support sponsored employees►Assisted with improvement and documentation of internal company policies►Coordinated with APAC recruiters for hiring needs, onboarding plan and timeline►Worked with People Partner to draft the People Team budget in Taiwan, 2022 event plan►Updated and maintained employee information within BambooHR HRIS and other systems to ensure complete accuracy at all timesEmployee Engagement► Led internal events (e.g. Pride event, Holiday Celebration, and Year-End Party) to improve and enhance the cross-functional relationships► Cooperated with Global C&B Manager to design the APAC C&B package (e.g. Group insurance and health check, etc)Employer Branding►Created internal Instagram contents in VanMoof account ►Coordinated internal communication with APAC department heads Show less

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  Yourator 數位人才媒合平台

  Mar 2022 - Jun 2023

  Recruitment Consultant

  Recruitment►In charge of end-to-end recruitment (e.g. Backend Engineer, Frontend Engineer, Full-stack Engineer, IOS/Android Developer, DevOps, SRE, SDET, Data Team Lead, Data Analyst, Data Engineer, Product Manager, Medical Project Manager, Financial Analyst, Global Financial Manager)►Provided global clients with business insight and fulfilled hiring needsPeople Operations and Development►Led the onboarding program in Headhunter Team►In charge of evaluating and implementing Recruitment CRM►Coordinated the Headhunter team sharing session with HR►Co-developed the Headhunter Internal Training Program►Assisted in i18n project with PMEmployer Branding►Assisted in Yourator Tech Career Fair for career consulting, venue decoration and ad-hoc tasks.►Speaker of the online event "Smart Recruitment & Communication skills" Show less

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  知識衛星SAT.KNOWLEDGE

  Jan 2024 - Jun 2024

  HR Manager

  Recruitment►In charge of end-to-end mass recruitment in APAC region►Generated weekly and quarterly recruitment analytic reportPeople Operations and Development► Led onboarding and off-boarding process► Developed and monitored overall HR strategies, systems, tactics, and procedures across the organization► Assessed training needs to apply and monitor training programs► Reported to management and provided decision support through HR metrics► Ensure legal compliance throughout human resource management► Developed and maintained human resources systems that meets top management information needsC&B►Optimized and maintain pay plan and benefits program►Led the employee engagement plan to support current and future business needs►Built the structure and strategy of 360-degree performance review►Led oversea company trip of the scale of 80+ participants Show less

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  Freelance

  Jul 2024 - now

  Freelance Recruiter

  Specialized in recruiting all kinds of tech roles in software industry, feel free to hit me up, if you have hiring needs!

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  Remote

  Oct 2024 - now

  Onboarding Operations Specialist