Abhay Dogra

Experience

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  Paytm

  Jan 2019 - Apr 2019

  Campus Ambassador

  ● Created awareness regarding Paytm as a payment option & further driving transactions on Paytm among college students.● Educated parents of the students regarding carrying out digital transactions and using Paytm as an option to pay fees online. ● Spread awareness regarding the newly opened Paytm payments bank among college students, parents and small-scale vendors.

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  LEAD Society TIET

  Aug 2019 - Jul 2020

  Publicity and Designing HEAD

  As part of LEAD Society organized various events and workshops. Organised Shoonya 2.0 a week-long mathematics Competition in collaboration with Thapar Mathematics Society(TMS).

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  Smart Energy Water

  Jan 2021 - Nov 2021

  ● Created and Managed Test Cases using User Stories provided by Business Analysts.● Raised Bugs in JIRA, coordinated with the developers regarding fixing of those issues.● Worked in various projects and testing the portal as well the admin side of the application.● Carried out Functional testing, UI testing, Responsive testing, Regression testing, iOS testing, ADA testing, Performance testing using page load time extensions.● Verified Get and Put response of APIs using Swagger.● Resolved issues raised by Clients during UAT (User Acceptance Testing) and Pre-production. Show less

  • Quality Engineer

    Jul 2021 - Nov 2021

  • Product Analyst(Quality Engineering)

    Jan 2021 - Jun 2021
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  McAfee

  Nov 2021 - Mar 2022

  Technical Support Engineer

  ● Working in Endpoint Security vertical and handling endpoint security products. (ENS , Firewall ,EDR and Solidcore).● Responsible for fixing product-related issues that go beyond installation, performance, bug checks and crashes in an enterprise-driven environment.● Log analysis to determine the root cause of the issues. Provide RCA per requests from customers or management. ● Malware Analysis- Hash analysis, using tools like Autoruns , process explorer and SysInternal tools. Analysing samples for detections in VirusTotal and sending False positives to internal teams for threat research.● Reporting issues in JIRA to engineering. Collaboration across various verticals. Show less

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  Trellix

  Apr 2022 - Jul 2023

  Customer Success Engineer - Endpoint Security

  ● Working in Endpoint Security vertical and handling endpoint security products. (ENS , Firewall ,EDR and Solidcore).● Responsible for fixing product-related issues that go beyond installation, performance, bug checks and crashes in an enterprise-driven environment.● Log analysis to determine the root cause of the issues. Provide RCA per requests from customers or management. ● Promoted within a six-month timeframe to handle Enterprise cases and accounts. ● Malware Analysis- Hash analysis, using tools like Autoruns , process explorer and SysInternal tools. Analysing samples for detections in VirusTotal and sending False positives to internal teams for threat research.● Reporting issues in JIRA to engineering. Collaboration across various verticals. Show less

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  The University of Texas at Dallas

  Jan 2024 - May 2024

  Teaching Assistant

  Teaching Assistant for the subjects - Network and Information Security and Foundations of Business Intelligence(BI)● Provided hands-on assistance to students weekly in laboratory sessions and during office hours, clarifying concepts and resolving queries in Network Security.● Graded assignments bi-weekly, ensuring timely and accurate feedback to enhance student learning outcomes and assisted students with conceptual queries for the subjects: Network and Information Security; Introduction to Business Intelligence(BI)● Increased student cybersecurity knowledge by 20% by delivering bi-weekly cybersecurity fundamental sessions and guiding them in certification preparation. preparation Show less

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  Global Payments Inc.

  Feb 2024 - Apr 2024

  IT Audit and Risk Intern

  ● Executed a simulated audit focusing on the InfoSec-Logging and Monitoring procedures to assess security compliance.● Analyzed logging and monitoring processes to identify key risk areas and gained insight into the Service Level Agreements governing the activation of the incident response plan as per the security policies.● Gained insights into log aggregation mechanisms within SIEM and Splunk platforms and storage procedures in AWS S3 buckets.