Ashik Mohamed Arafath Abdul Gani

Experience

• 

  UNEMPLOYED

  -

  Supervisor
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  UAE Exchange

  Aug 2006 - Feb 2015

   Supervise the staff and branch operations in the absence of a Branch Manager and perform the Branch Manager duties as required  Dealing with forex (sale / purchase/rate analyze/bid) Promotion of allied products of the company Heading smart pay segment & related matters(WPS)Salary disbursals through Branch & Camps Follow-up on customers’ complaints & grievances Remitting currency world-wide through instant money transfer mode & swift mode. Ensure that the company Anti-Money Laundering policies and procedures are strictly adhered to. Balance cash drawer in accordance with Company procedures and regulations including periodic batching of cashed checks Assist in ordering, receiving, verifying, and distributing cash. Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line. Providing additional products including Cashier’s Checks, Personal Money Orders. Main responsible for branch opening and/or closing. Maintains the highest level of confidentiality with all information obtained. Promotes the company’s products and services. Represent the Branch in a manner that maintains and expands positive relations with all customers, potential customers and co-workers. Perform as a team member in allocating and coordinating the work flow. Contribute to the fulfillment of department and company objectives and goals. Comply with all department and company policies, procedures and regulations. Carry out routine day to day administrative or secretarial responsibilities independently, utilizing the knowledge of departmental and organizational policies, procedures and systems to ensure smooth transactions and operations of the department. Show less

  • Customer Service Supervisor

    Aug 2006 - Feb 2015

  • Supervisor

    Aug 2006 - Feb 2015