Jasleen Anand

Experience

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  Mphasis

  Jan 2004 - Jan 2008

  CSE
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  Tech Mahindra

  Mar 2007 - Mar 2012

  SR.Team Manager(Project Manager)
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  Destiny Training and consultancy

  Jun 2012 - Feb 2014

  Freelance Trainer and Coach
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  SLK

  Nov 2014 - Oct 2015

  Sr.LD Trainer
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  Ubiquitous Pvt Ltd

  Mar 2015 - Aug 2017

  Training/Development And Placement Lead

  Lead trainer for coaching managers and field executives on operations processes and Project Management.

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  InnoQuest Consulting

  Oct 2021 - now

  Human Resources Consultant

  Recruitment :- • Vetting the hiring requirements of hiring managers.• Sourcing candidates from various medias, Naukri, IIM Jobs, Dice, LinkedIn, proficient in X-ray search.• Reviewing and screening the candidates.• Scheduling interviews by coordinating with candidates and hiring managers• Maintaining the and proofing the resource data.• Negotiating job offers and compensation packages with candidates• Staying updated about hiring trends and best practices. • Create and maintain a specialized talent acquisition intelligence and research pool that provides valuable insights into talent acquisition strategies, market salary trends, and other relevant industry information. Leverage this intelligence to inform and enhance the talent acquisition strategy and approach.• Successfully recruited top-tier talent in the Tech and Analytics leadership space, including data scientists,AIML experts, enterprise architects, Training, Operations with a strong background in healthcare, resulting in improved project execution, increased client satisfaction, and accelerated business growth.Process Management Mapping clients’ requirements and coordinating in developing & implementing processes in line with pre-set the guidelines/Jds Preparing MIS reports & other statements with a view to apprise management of the process operationsClient Service Managing operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT when it d=comes to the clients requirements. Making presentations for the clients to give a brief introduction of the products offered by the company Understands in detail the relative importance of different customer and product groups Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices Show less