
Malia Throop

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About me
Staff Manager @ Costco Wholesale | MBA, Executive Leadership
Education

Whitworth University
2022 - 2023Master of Business Administration - MBA Executive Leadership 4.0Activities and Societies: Beta Gamma Sigma; International Business Honor Society, Women's Leadership Network

Whitworth University
2021 - 2022Bachelor of Arts - BA Humanities 4.0Activities and Societies: Honoree of Summa Cum Laude

Community Colleges of Spokane
1998 - 2000Associate of Arts - AA Liberal Arts and Sciences, General Studies and HumanitiesActivities and Societies: Managing and Copy Editor, The Reporter Phi Theta Kappa Associated Student Government ESL Tutor
Experience

Costco Wholesale
Jun 2003 - Apr 2022At Costco Wholesale Corp, I successfully managed a $300M annual business, overseeing daily operations, a team of 30-40 supervisors and managers, and a workforce of 400 employees.My role encompassed optimizing the effectiveness of our staffing program, from onboarding to fostering employee relationships and implementing efficient communication strategies. I ensured seamless matches between corporate clients and exceptional candidates for temporary and permanent roles.As a liaison between upper management and employees, I maintained policy adherence and facilitated feedback exchange. I also created bi-weekly work schedules for various departments, involving supervisors and managerial staff.I demonstrated expertise in recruitment, effectively achieving short- and long-term staffing objectives. Additionally, I conducted monthly and annual evaluations for my direct reports, setting precise objectives, strategies, and follow-up protocols.Highlighted Achievements:Created and executed a highly effective supervisor-in-training program.Attained the "most-improved" Front End award in 2014.Demonstrated outstanding performance in the August 2016 Gold Medal Executive Upgrade Campaign.Consistently exceeded expectations in safety and compliance training, completing tasks ahead of schedule.Cultivated a pool of highly qualified candidates for promotion.Led the successful opening of four new warehouse locations.Established and executed the Haz-mat binder program, emphasizing safety compliance in Merrillville, Indiana. Show less Led recruitment efforts to achieve short- and long-term business staffing objectives. Collaborated with executive leadership and senior warehouse management to establish departmental budgets and annual goals. Facilitated training for new employees and fostered ongoing growth for senior employees. Ensured strict adherence to food safety procedures, surpassing compliance standards. Oversaw payroll, shrinkage, and other controllable factors, driving double-digit year-over-year sales and profitability growth. Show less
Staff Manager
Jan 2014 - Apr 2022Manager
Mar 2011 - Jan 2014Supervisor
Apr 2007 - Feb 2011Administration Clerk
Jun 2003 - Apr 2007
Licenses & Certifications
- View certificate

Graduate Studies in Business Leadership Certificate for Women: Elevate
Whitworth UniversityMay 2023 - View certificate

Speaking Up
Whitworth University - View certificate

Mindful Leadership
Whitworth UniversityMay 2023 - View certificate

Navigating with Confidence
Whitworth UniversityDec 2022 
Operations Management Certificate
Whitworth UniversityMay 2022.webp)
Certified Food Safety HACCP Manager (CFSHM)
National Registry of Food Safety Professionals (NRFSP)Feb 2019
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