Wui San Djafar

Experience

• 

  Singapore Airlines

  Apr 2008 - now

  International Flight Attendant

  • Delivery of highest customer service excellence through effective passenger relations, meal services, in-flight procedures and also management of their feedback and complaints• Strong focus on working closely with diverse fellow crew members to ensure the needs of our passengers are met• Efficiently performed mandatory security procedures to ensure a safe flight according to CAAS’s regulations• Assisted supervisory crew in carrying out various in-flight sales and promotional activities• Mentoring of junior crew, across various operations including in-flight safety, customer service and meal preparation• Completed numerous enrichment courses such as Effective Communications, Cultural Awareness and First Aid Show less