Mujtaba Alhabib

Mujtaba Alhabib

Technical Support Staff

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location of Mujtaba AlhabibDammam, Eastern, Saudi Arabia

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  • Timeline

  • About me

    Cyber Security | Network Engineer | Technical Support Engineer | CCNP Enterprise

  • Education

    • College of Telecom & Information

      2007 - 2009
      Diploma Computer Networks
    • Algonquin College of Applied Arts and Technology

      2012 - 2016
      Advanced Diploma of Computer Engineer Technology Networking
    • Carleton University

      2012 - 2016
      Bachelor’s Degree Network Technology
  • Experience

    • Saudi Telecom Company

      Jul 2009 - Aug 2009
      Technical Support Staff

      • General lab and inventory organization.• Installed various software and images on computers for staff and faculty members.• Diagnosing hardware problems and solving or replacing parts if required.

    • Petrolink

      Jun 2017 - Feb 2021
      Field Engineer

      • Basic Local Area Network(LAN) set-up.• Establish connection between data providers and Aramco for real time data flow.• Diagnose problems with existing equipment and fixing them.• Contribute to preparation of well site reports.• Provide pre-job and post-job support to engineers and specialists at the well site and in the base location.• Ability to create network diagrams.

    • Alshaya Group

      Jul 2021 - Oct 2023
      Technical Support Engineer

      -Configure Cisco and HP switches.-Handle of computer software/hardware and network problems at any point of time.-Provide technical support and ultimate solution to end-users complaints and needs.-Upgrade and migrate operating systems and software applications.-Handle and install of IT infrastructure for new store opening.-vulnerability assessment using NMAP tool.

    • Confidential

      Oct 2023 - now
      Customer Success Officer

      • Implementing cyber security controls to comply with Aramco Cyber Security standards• Response to client's Request for Quotation (RFQs).• Maintaining ongoing customer relationship and networking, implementing successful projects and product offerings, contribution to sales, onboarding and training costumers.• Responding to customer inquiries and providing technical support and coordinating to resolve issues in a timely manner.

  • Licenses & Certifications

    • Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation

      Cisco
      Aug 2024
      View certificate certificate
    • Cisco Certified Specialist - Enterprise Core

      Cisco
      Aug 2023
      View certificate certificate
    • 1 million Arab Coders - Data Analyst

      Udacity
      Aug 2018
    • CCNA Routing and Switching

      Cisco
      Feb 2017
  • Honors & Awards

    • Awarded to Mujtaba Alhabib
      3X Star of the Week of Simphony Rollout -