Nikita Patel

Experience

• 

  Trizone India

  Jan 2014 - Jan 2015

  Event Management Specialist
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  Technosoft Corporation

  Mar 2015 - Apr 2016

  Recruitment Executive & Relationship Management

  • Client relationship• Employee relations• Employee retention• Employee engagement activities• HRIS – Human Resource Information System• End to End recruitment for clients and also In-house recruitment• Conducting interviews, also exit interviews.• Induction• Training and Development• Continuous interaction, meetings and follow-up with the clients• Communication between the business and employees from HR perspective• Changes to workforce planning• Managing employee participations in management decisions• Dealing with conflicts and grievance resolutions• Collective bargaining and health and safety/employee wellbeing• Work with hiring managers on recruitment planning• Create job descriptions• Lead the creation of a recruiting and interviewing plan for each open position• Develop a pool of qualified candidates in advance of need• Use social and professional networking sites to identify and source candidates• MIS - Management Information Systems• Contribution towards improving the company website Show less

• 

  Collabera

  May 2016 - Mar 2018

  Employee Relationship Executive

  • Client and Customer Relationship• Inside sale - Generating business lead and client Intel• Identifying opportunities for greater profits – TACT (Selling L&D trainings)• Conducting business reviews to ensure clients are satisfied with their products and services• HRIS – Human Resource Information System• Attrition Control• Issue/Grievance handling• Handling Escalations• Weekly calls on demand forecast and strategy making• Regular follow-ups• Coordinating with internal teams for effective resolution• Handling pay-hike request and salary revisions• Carrying out terminations• Procuring resumes for referrals• Procuring resumes for redeployment Show less

• 

  Baroda Industrial Security

  Apr 2018 - Dec 2020

  Manager – Business Development & Client Relationship

  • Retaining existing clients by performing regular follow up to keep a check on the services provided• Rapport building for healthy relations with clients• Marketing - Generating referrals & new leads in order to acquire new business.

• 

  Domain International

  Jan 2021 - Sept 2022

  English Faculty

  • Teach spoken English, assist students with reading, writing and listening skills to prepare for international level exams.

• 

  Apidel Technologies

  Jan 2021 - May 2021

  Team Lead- Employee Relations

  • Client and Customer Relationship• Conducting business reviews to ensure clients are satisfied with their products and services• HRIS – Human Resource Information System• Attrition Control• Issue/Grievance handling• Handling Escalations• Weekly calls on demand forecast and strategy making• Regular follow-ups• Coordinating with internal teams for effective resolution• Handling pay hikes requests and salary revisions• Carrying out terminations• Procuring resumes for referrals and redeployments Show less

• 

  Rangam

  Jun 2021 - Dec 2021

  Operations Associate

  • Full documentation of the resources hired on contractual basis• Issue/Grievance handling• RMS handling• Procuring resume for referrals and redeployment• Regular follow ups with the resources• Solving Timesheet issues and queries

• 

  Post Office Ltd

  Sept 2023 - now

  Sub assistant post master