
Nancy Sharma
Technical Support Engineer

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About me
QA Analyst | Java | Selenium | TOSCA Certified | API Testing | TestNG | Docker| Maven | Postman | Newman
Education

Punjab Technical University
2008 - 2012Bachelor of Technology (B.Tech.) Electrical, Electronics and Communications Engineering 76.42%
Experience

IBM
Aug 2012 - Dec 2013Technical Support Engineer• Capturing results, communicating and escalating failures and providing individual status reports and adhering to Productivity and Quality base lines• Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs.

QuintilesIMS
Feb 2014 - Jan 2017Software Test Engineer• Created test cases with positive and negative test scenarios along with the cases using HPQC tool for new functionality based on the Business Specification Requirements document.• Followed US regulations for pharmaceutical reporting to federal government.• Was handling the Environment set up for each build and also applied the new builds in the QA environment.• Performed Sanity Testing for each new build of the application along with the Functional Testing, Regression Testing.• Worked within the software development cycle to file and track bugs using the JIRA tool. Show less

Great-West Retirement Services
Jan 2017 - Jan 2018Systems Quality Analyst• Excellent knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Bug life cycle and Agile methodology.• Involved in creating automation test scripts using java and selenium. Also worked on API testing using Postman.• Worked on various levels of testing such as Functional, Integration, Regression, Exploratory and UAT.• Experienced in DB Testing with working knowledge of SQL.• Involved in analyzing requirements, preparing, reviewing and executing Test Cases in all above mentioned levels of testing.• Well experienced in creating dashboards in JIRA for reporting purposes. Prepared a QA dashboard in JIRA which gives an overall summary of defects, open stories, execution percentage etc. on a release per release basis.• Experienced in Accessibility testing (JAWS and NVDA) to check if the application confirms to WCAG standards. Show less

Self-employed
Feb 2018 - nowPlanned career break - Full-time parenting🌈 Focused on Family:During a fulfilling career break, I dedicated my time to raising and nurturing my child, honing skills in patience, resilience, and effective organization. This period was transformative and equipped me with invaluable life skills.🚀 Upskilling & Certifications:Motivated by a desire for professional growth, I invested in upskilling initiatives. I undertook comprehensive training in java and selenium along with API testing using Postman. Additionally, I achieved certification in TOSCA for automation, enhancing my proficiency in cutting-edge test automation methodologies. I have successfully executed two projects involving API testing and UI automation, leveraging insights gained from my experiences in API testing and proficiency in Tosca. These projects not only showcased my ability to apply theoretical knowledge in real-world scenarios but also underscored my commitment to delivering robust and efficient testing solutions.💼 Freelance Experience:To further expand my expertise, I ventured into the world of freelancing. I actively contributed to projects on platforms such as Tester Work and Gravity Platforms Inc., gaining exposure to diverse testing scenarios and collaborating with global teams. This experience not only sharpened my technical skills but also fostered a proactive and adaptable work approach.🌐 Open to Exciting Opportunities:I am actively seeking roles that allow me to leverage my skills in API testing, test automation, and my rich freelance experience. Let's connect and explore how my diverse skill set can add value to your team. Show less
Licenses & Certifications

Java
HCL CDCJun 2012
ReadyAPI Test Training
SmartBearJan 2024- View certificate

Tricentis Tosca Fundamentals − Optimizing test automation with centralized test data (AS2)
TricentisOct 2023 
Manual and Automation Testing
QSpiders Software Testing Training Institute- View certificate

Tricentis Tosca Fundamentals − Automating web application testing (AS1)
TricentisOct 2023 
Postman: The Complete Guide - REST API testing
UdemyJan 2024
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