Lianne Halliday

Experience

• 

  Maxines feathers

  May 2007 - Feb 2008

  Design Assistant

  I was an Assistant Designer. Working on some big projects for client's such as Funny Girls Blackpool and Take That. I was extremely loyal and attentive to my duties working after school hours. I had lots of creative freedom and enjoyed talking to all of the unique clients.

• 

  New Look

  Jul 2009 - Apr 2011

  Sales Advisor

  This was my first job out of school and I was extremely pleased to be working in a fashion house, this was clear with my drive in sales. I excelled in this high energy work environment.

• 

  Bath Rugby

  May 2011 - Aug 2014

  Bar Manager

  Bringing in an average 14.100 people every match the highest amount of seats filled in the premier league. I worked on the main bar the busiest bar in the stadium and due to my customer approach I was promoted to wine bar manager within 2 months.  - Selecting a strong team of people to work with on the new wine bar. - Organising rotas to fit wine training so that the team felt confident in what they were selling and suppliers were happy with the way the wine was sold.- Overseeing general running of the bars keeping on top of any issues that may arise - Organising meets and tastings with suppliers.- Attending university fairs to recruit new staff. Show less

• 

  The Porter -- Public House

  Sept 2012 - Feb 2015

  Host, Waitress, Barmaid

  Foreseeing the opening of this 2 Michelin star restaurant. I was hired as a waitress whilst studying and bar supervising at bath rugby. I used my initiative and connections to promote this new gastro pub to a younger more diverse audience. - Working with bigger parties to bring in income whilst giving the highest quality service.- Promoting the restaurant to corporate clients who became regular visitors.- Being awarded with staff member of the year between the 2 sites.- Working over time to make sure the next shift ran smoothly and was well organised.- Taking bookings for big parties entering them in the online calendar correctly. Show less

• 

  Michael Wisher and Associates Ltd

  Feb 2015 - Nov 2015

  Event Coordinator

  Supplying Hospitality staff to some of the biggest events in and around London such as Royal Ascot, Chelsea Flower Show, Wembley Stadium, Good Wood Races and Twickenham Rugby Club. Keeping strong relationships with both clients and (600+) staff. - In charge of venue hire for training new hospitality staff.- Writing adverts for job sites being the first point of call for any enquires.- Working alongside the directors at events making sure all staff meet security procedures.- Filling in spreadsheets of staff attending events making sure we have over spill.- Hiring out transport for events outside of London.- Going through all 850 staff records making sure they were all up to date. Show less

• 

  Bay and Brown

  Jun 2015 - Jun 2015

  Internship

  I was delighted when I discovered that most of my internship for Bay and Brown was spent illustrating, it was interesting to see how their first initial ideas came together.They trusted me with collecting final prints and allowed me freedom with designs.

• 

  A&E Events

  Aug 2015 - Aug 2016

  Creative Production

  Most of my summers were spent in a field as a maker on a small textiles team, creating all kinds of props, textiles and paintings for festivals. I enjoyed this work as it was very hands on, I could use my own initiative in designs which is my strongest asset.-Working to tight deadlines making sure everything was finished on time and to a high quality.-Getting involved in all projects across site such as rigging, heavy lifting and driving.-Working with a team coming up with different themes for tents for the festivals.-Working all kinds of hours and supporting other teams where possible. Show less

• 

  Dishoom

  Nov 2015 - Feb 2017

  Waitress

  I was a very respected member of staff hitting all sales targets set and bringing in 100% on every mystery diner. I was a supportive team player, leading by example through the busy periods. Individually I had one of the highest turn over of tables keeping on top of my section and making sure to help others when they needed support. -Working with host and management to help with crowd control making sure my sections were always ready for new covers.- Money handling and cashing out. - Keeping good relations with Dishoom head offices and general management.- Winning staff awards multiple times for exceeding expectations.- Keeping up to date with all online training programmes on food safety completing assessments to a high grade.- Training staff and having staff shadow me.- Working closely with chefs and bartender ensuring my knowledge was faultless and up to date.- Attending big events out of hours showing support for the company and staff. - Working over time to ensure the smooth running of the restaurant. Show less

• 

  Creative Events London

  Mar 2017 - Aug 2017

  Bar Supervisor – Creative Events (The Shard)

  Working at some of the busiest events in and around London. I was approached to become a bar supervisor for the shards viewing point, with an average of 3000 people per day daring to visit the highest bar in london. I overlooked the opening of the new cocktail bar located on the 69th floor and was highly involved in the transition of the viewing point bar. I had a small team of people working with me at all times.- Over looking the restructure of the Shards viewpoint bar whilst opening a new cocktail bar on the 69th floor.- Opening a new bar on time and with success.- Individually estimating sales targets making sure that we have the correct amount of stock, being prepared for any sudden changes. - Motivating and training new members of the team making sure they felt confident within there roles- Providing training days for my team, making sure they have the correct knowledge of stock.- Handling the money of both bars calculating the final figures and securely delivering each float to the safe.- Working well under pressure providing high quality drinks and service.- Winning best newcomer after only 3 weeks of working at Olympia. Show less

• 

  Victoria and Albert Museum

  Mar 2020 - Jul 2022

  Being the first point of call to the 20.000 visitors on average entering the V&A every day, Acting as an ambassador for the museum, tailoring my skills to fit every new situation that arises. Training new members of the team on the galleries and sales desks offering guidance whenever needed. - Generating an income for the V&A whilst delivering an exceptional visitor experience.- Working well under pressure keeping highly organised especially during blockbuster exhibitions, including the record-breaking Christian Dior: Designer of Dreams.- Working closely with all departments in the V&A communicating any issues that may occur within the galleries.- Educating young people and families on our collections.- involving myself in the shadowing programmes gaining a larger understanding of the general running of the museum.- Working across sites during the busiest periods.- Working well within a large team and individually being flexible and adaptable.- Taking a lead on training new members of staff making sure they feel comfortable and well equipped for the job at hand.- Taking on supervisor duties helping to close down the museum. Show less

  • Project Administrator

    May 2021 - Jul 2022

  • Operations Coordinator (Museum of Childhood)

    Jan 2021 - May 2021

  • Object handler

    Feb 2021 - Apr 2021

  • Gallery Assistant

    Jul 2017 - Jan 2021

  • Contact Centre Advisor

    Mar 2020 - May 2020
• 

  Canvas Offices

  Aug 2022 - now

  • General Manager

    Mar 2024 - now

  • Deputy General Manager

    Aug 2022 - now