Karen Blake

Experience

• 

  National Irish Bank

  Mar 2004 - Nov 2012

  Manager

  Analysing customer applications for credit including Overdrafts, credit cards, personal loans and mortgages, recommending application for approval or decline based on information provided and in line with the banks risk, credit and compliance policies. Overview and analysis of my colleagues account opening documentation to ensure compliance with money laundering procedures. Overview and analysis of credit applications to ensure compliance with the bank’s lending risk and credit policies and procedures.Meeting clients in relation to hardcore credit facilities held in the bank with a view to restructuring of these facilities to a more manageable repayment method. Driving the sales team to generating new business referrals and work on existing business leadsUp-skilled myself and other members in the team in the areas of sales in particular insurance products, Life insurance, Home Insurance. Training members of staff in the proficient use of the banks system. Show less

• 

  DeCare Dental

  Jan 2014 - May 2014

  Account Executive

  DeCare Dental is Ireland’s only dedicated dental insurer and has been insuring Irish smiles since 2004, offering a comprehensive range of plans for individual and corporate customers. DeCare has been established in Ireland for over 10 years and employs over 250 people in Claremorris, Cork and Dublin. DeCare is a subsidiary of DeCare Dental LLC, a global benefits management group with over 40 years of proven success and more than 4 million customers worldwide. DeCare's ultimate parent company, WellPoint, is one of the largest health benefit companies in the United States and a brand that is recognised for innovation and service. In Ireland, DeCare combines this global strength and experience with local product, service and oral health expertise, assuring members of a friendly, professional and dedicated service at all times.KEY RESPONSIBILITIES:• Logging and following up on all referrals received and sale closure to develop and grow the brand in Ireland.• Develop sales and achieve targets by analysing the needs and meeting the requirements of new and existing customer.• Achieve business targets on a quarterly basis, project a professional and customer focused approach to the business community• Undertake outbound sales calls in conjunction with follow-up marketing campaigns.• Meet quarterly new sales targets.• Meet customer retention targets. Show less

• 

  DeCare Dental Insurance Ireland

  Apr 2014 - Dec 2017

  Managing a portfolio of accountsDealing with all aspects of a sales campaignResponsible for continued updates to customers with regular scheme checksCoordinate with colleagues from internal departments to successfully execute strategyMain point of contact with the corporate group and DeCare's internal team to coordinate scheme member details Liaise with customer and DeCare's internal teams, responsible for timely responses to close out queries and ensure accurate member information is maintainedResponsible for ensuring communication in advance of renewal and post renewalLiaison between customer & Wellness Clinic CalendarPlanning and scheduling of any additional corporate events. Show less • Liasing with Brokers and maintain relationships. • Maintain knowledge of insurance guidelines and internal strategies• Liaise with colleagues in Customer Service, Claims, Clinical and Oral Health teams to execute strategy• Identify areas for improvement. • Support Sales Manager, external executives and partners• Attend Sales clinics, sales meetings to drive and implement sales strategy and to ensure alignment with overall business goals and sales strategy• Responsible for ensuring the execution of the organisations broker development strategy whilst managing key broker relationships on behalf of the organisations key business units. • Developing and maintaining effective business relationships with intermediary organisations. Show less

  • Corporate Account Manager

    Apr 2016 - Dec 2017

  • Broker Relationship Executive

    Apr 2014 - Apr 2016
• 

  VHI Healthcare

  Jan 2018 - now

  Corporate Account Manager

  Prepare and manages sales pipeline. Delivery of sales targets Enhance conversion rates in line with organisational strategyEnsure quality assurance and compliance metrics are achieved to standards set. Contribute to lead projects as per company strategyDevelop relationships with decision makers in order to build effective effective client management.