Paul Alexander

Experience

• 

  United States Air Force

  May 1992 - May 1998

  Flight line supervisor of crew supporting the inspection, troubleshooting, repair, service and modifications of the F-15 electrical and environmental systems. Shift supervised a 3-man in-shop crew to provide support of F-16 Aircraft. Performed bench test and repair of F-16 electrical and environmental components. Flight line support of B1-B aircraft maintaining electrical and environmental systems. Inspected, repaired, maintained, troubleshoot, serviced and modified electrical and environmental systems.

  • Flight Line Supervisor

    May 1997 - May 1998

  • Maintenance Supervisor

    May 1995 - May 1997

  • Electrical and Environmental Specialist

    May 1992 - May 1995
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  Millennium Maintenance

  May 1998 - May 2000

  Managed eight man maintenance crew in support of nine corporate aircraft. Scheduled and managed all phase inspections of aircraft. Managed five man flight line crew. Scheduled and provided support for all FBO aircraft (catering, transportation, maintenance, fuel and servicing). Supervised daily, weekly and monthly inspections and testing of Chevron aviation fuel farm assuring FAA standards and practices. Inspection, repair, maintenance, servicing and modification of all systems. Aircraft support include Hawker, Jet Commander, Cessna, Piper and Jet Star.

  • Assistant Director of Maintenance and FBO.

    May 1999 - May 2000

  • Aircraft Mechanic

    May 1998 - May 1999
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  AT&T

  May 2000 - now

  Incubation and development of AT&T Digital Life home security and management service. Work directly with labs and probe solution vendors such as Netscout and Tektronix of development and deployment of packet probe solutions. Utilized the probe solution in development of end to end life and safety packet monitoring and alert solutions. Provided end to end packet analysis, utilizing PCAP and wireshark packet captures in the isolation and resolution of network deployment anomalies. Provided service delivery assurance solutions. Show less Supported installation and incubation of AT&T's mobility LTE network, including lead of FFA testing and Operations hand off mobility network elements such as Cisco SGW, PGW, PCEF and Mobile Wireless Transport manager (MWTM). SME and point of contact for none disclosed devices used in end to end testing. Assisting field testers and product realization teams in isolating and identifying end to end network issues. Team member of deployment, FFA testing and OPS hand off Ericsson mobility management elements. Identified and developed job aids and process documentation in support of OPS acceptance of CIsco 7613, Cisco MWTM, Cisco PCRF, Ericsson and Nortel MMEs and eNBs. Show less Managing of network technicians responsible for on site corrective and preventive maintenance, installation, modifications of switching, trunking, power, toll and facility of seventeen central offices. Responsible for all aspects of network reliability, maintenance and repair of central office housed network elements. Responsible for scheduling, attendance, management, quality control, safety and work measurements of the day to day activities. Coordinated, inspected and approved installation of all four wall vendor activity, including emergency generators, battery systems, electrical support systems, fuel delivery and storage systems. Performed annual power, environmental, and network engineering reviews. Show less

  • Regional Operations Manager

    Nov 2013 - now

  • Professional Network Support

    Jun 2012 - Nov 2013

  • Senior Specialist Network Support

    Jun 2009 - Jun 2012

  • Local Field Operations Manager

    May 2006 - Jun 2009

  • Manager Layer III Tier II Support

    May 2004 - May 2006

  • Manager Technical Analysis

    May 2002 - May 2004

  • Network Technician

    May 2000 - May 2002
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  Lil Thai House

  Jun 2007 - Mar 2009

  Restaurant Owner and Operator

  Developed and deployed restaurant concept. Performed as project manager overseeing all aspects of equipping, licensing and training staff. As owner operator managed day to day operations of restaurant. Developed restaurant into profitable business. Receiving and maintaining the highest social media satisfaction percentage in the market on apps such as Urbanspoon and Yelp.