
Guillermo Martorell
Operations Manager

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About me
Software Engineer @ UKG
Education

Universidad ORT Uruguay
2007 - 2015Bachelor's degree Animation, Interactive Technology, Video Graphics and Special Effects3D Modeling, rigging, texturing, animation and scriptingAfter Effects, Post production, audio productionDigital art, photo manipulation and matte painting2D flash drawing, animation and scriptingDrawing and traditional animationOthers
Experience

Customs Broker
Jan 2005 - Jan 2007Operations ManagerActed as Operation Manager, planning and executing import/export/transit operations for Uruguayan and international clients. Created and managed customs procedures, shipment documents state and private institutions. Learned Commerce and logistic counseling skills.

FIS Fish information and Services
Jan 2008 - Jan 2008Sales RepresentativeWorked as Sales Representative with companies around the world and taught them how to best use FIS.com network to find opportunities more efficiently and cost effectively.

HTML from PSD
Jul 2009 - Jan 2011Co-FounderWeb development company.Co-founded the company to provide high quality web integration of our customers designs to different CMS platforms as Joomla, Magento, Wordpress and Drupal. Did some video and post productions as well.

Onetree
Mar 2011 - Jan 2012Web DeveloperI delivered UX markup solutions to integrate in different platforms such as Drupal, Magento, Wordpress, Mobile and also custom static/dynamic web content. Developed 1000+ web template solutions in a reduced group. Assisted daily status meetings with American Stakeholders and worked close with a dedicated QA Team. Learned SCRUM, Agile methodologies and Project Management skills.thesearchagency.com globys.com .teledoce.com tucasaaqui.com.uy

Bonystar
Jan 2013 - Jan 2018My roles and responsibilities are to ensure customer service satisfaction and good relationships. Build strategic relationships with staff, partners, and clients to enhance the working environment, product quality, product success, and customer satisfaction. I lead project-specific communication with the client effectively and responsively and ensure a consistent and professional client experience. My main focus is “doing things right the first time” and learning from mistakes to prevent them in the future.Project Management Typical Activities- Liaising with clients to ascertain their precise project or product requirements- Analyze, breakdown and outline project requirements based on customer requests- Produce detailed process plan proposals for execution(e.g. timelines, resources, outsourcing, legal obligations, staffing and budgets)- Coordinating in house and outsourced resources and services- Prioritize and communicate new projects and requests to all parties- Flex and challenge the processes to accommodate teams feedback- Constant documentation and tracking of statements, agreement and commitments from all parties to provide accountability- Leveling up communication between all parties by practicing active listening and propagating summarized documentation to all. - Monitor and report on project status updates and activities and follow up for Stakeholders in a timely fashion.- Removing roadblocks to provide efficient executions for each team- Provide Leadership and motivation to teams and ensure all work will achieve an outcome that exceeds clients' expectations profitably - Keeping on top of the scope, deliverables, deadlines and schedules.- Set up syncs and meetings to keep projects to date, on track and on budget. Mostrar menos Regular Management Typical activities-Perform quality checks on product and service delivery- Monitor competitors, market conditions and product development- Represent Stakeholders at client meetings and provide consultative input on business development activity- Collaborate daily directly with Stakeholders, Management, Finance and Operations staff in planning and execution to deliver the most efficient product possible.- Oversee various aspects of business operations, from accounting to daily technical operations.- Ensuring insurance, legal, health and safety obligations are met- Agreeing to and managing a budget Mostrar menos
Project Manager
Jan 2013 - Jan 2018Manager
Jan 2013 - Jan 2018

Altimetrik Uruguay
Feb 2018 - May 2021Capability ManagerAltimetrik - Is a software development company with bases in India, US, and Uruguay. I’m part of the development center in Montevideo, where we do Salesforce, Web and Mobile. My current role is Capabilities Manager which consist on managing the human resources to the various software products the clients provide. I define it between project management and HR work, since I’m constantly juggling resources between work assignments and getting involved in the onboarding processes for each employee within the customer onboarding systems.In order to find the right match between job descriptions and candidates, I created and maintain a skill knowledge database, fed through interviews and follow ups with co-workers as well as being aware of the latest technologies trends and tools. Daily recount of available vs billable resources and general management of employee headcount, time worked, project pipeline, assignment of work. Daily communication with general management, remote co-workers, meeting with local scrum teams to ascertain product needs, correspondence and chat with customers, following leads and open requisitions.Schedule, host and attend to candidate, employee and/or client interviews, retrospectives, kick-offs and business discovery meetings.Create manage and support various project and employee documentation, contracts, reports, forms, resumes, presentations and sheets.Coordinate product workloads with clients and leaders, to create detailed forecast and pipeline plans of upcoming projects and requirements, reorganize and create SCRUM teams, follow up with all stakeholders, track the performance and health of the teams, manage reallocation.Track worked hours, timesheets, project assignment/contract durations, employees leave time, bench management and deployment plan reporting. Mostrar menos

Ascentis Human Capital Management Software
Jun 2021 - nowSoftware EngineerI've been working on React SPAs, component libraries and micro-frontends, using HTML5/CSS3, ES6, Redux, webpack, sass, storybook. The backend used C# and Razor Markup engine. Was the owner of the styling repository and redesign of Ascentis' menu. Was part of a UX research team, creating POCs using chart.js, D3 and Angular.Currently on UKG working on Angular apps and exportable libraries, using typescript, scss, rxjs, custom dls, and web components.
Licenses & Certifications
- View certificate

Learning JIRA Software
LinkedInSept 2017 
Front End Developer
Senpai AcademyJul 2020
TypeScript Basics
Ultimate CoursesNov 2022
NGRX Store + Effects
Ultimate CoursesNov 2022- View certificate

React - The Complete Guide (incl Hooks, React Router, Redux)
UdemyFeb 2021 - View certificate

JavaScript - The Complete Guide 2021 (Beginner + Advanced)
UdemyJan 2021 - View certificate

Project Management Foundations
LinkedInOct 2017 
TypeScript Masterclass
Ultimate CoursesNov 2022- View certificate

Agile Project Management Foundations
LinkedInSept 2017 - View certificate

Six Sigma Foundations
LinkedInSept 2017
Languages
- inInglés
- esEspañol
- poPortugués
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