Harsh Manral

Experience

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  Diebold Systems Pvt Ltd

  Nov 2004 - Sept 2007

  Sr IT Executive

  Growth Path:1) Sr IT Executive (Nov’06-Sep’07)2) IT Executive (Oct 05-Nov 06)3) Network Monitoring System Executive (Feb’05-Sep’06)4) Event Monitoring Systems Executive (Nov’04-Jan’05) Accountable for end-to-end Projects Management & Supports, which includes Network Planning, Scheduling, assignments. Interacting with telecom providers like MTNL, BSNL, Airtel, TTML, & HCL Comnet for timely delivery of LL, ISDN PRI, BRI, & VSAT Connectivity for installation Banks ATM network. Effective Vendor Management that includes IT Procurements, negotiations, Joint action plan for improving service levels, and time delivery.  Managed IT infrastructure Security, Network & Hardware Installation & Configuration of Cisco routers for 64 Kbps/2mbps LL, ISDN PRI & BRI of banks ATM networks. Managed, Tracked & Monitored link status & maintained uptime as per SLA in coordination with team. Backup planing Implementation & managed DR site. Ensure break down call should timely response to meet SLA. Responsible to take care of new network approval, amendment of commercial work from DOT. Manage IT Inventory record & to check replenishment, up-gradation of spares for the Project.  Interacting with customer to understand and fulfill their requirements, develop effective customer relationship. Show less

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  Sureprep India Pvt Ltd

  Sept 2007 - Jun 2009

  Manager-IT

  Job Profile: Managing IT infrastructure Security, Network & Hardware.  Implementation of policies in Firewall. Documentation for ISO certification. Implementation of policies in SafeSquid proxy server. Installation & Configuration of Cisco router for data connectivity. Configuration of VLAN using 2950 & 3550 Cisco Switches. Troubleshooting of WAN/LAN problems. Effective Vendor Management that includes IT Procurements, negotiations, service level, and timely delivery.  Maintaining IT Inventory record, Software license records, and arrange the replenishment and up-gradation of spares for the Project. Maintaining utilization Reports, SLA Performance Report, Vendor Performance Report and Engineer Performance Report.  Managing a team of network & hardware engineers & preparing Shift plan for the team to achieve 24X7 Window. To ensure that NOC personnel are properly executing defined process & Procedures. Installed McAfee EPO V4 on Windows Enterprise 2008 Server Successfully to Manage Systems. Through Active Directory assigning and enforcing security policies for all computers and installing or updating software. Installed Microsoft Office Communication Server 2007 for internal instant communications. Made incident portal to track user’s issue & response timely manner. Show less

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  Cyber Law Consulting.

  Jul 2009 - Feb 2010

  As a Manager-Public Relation

  Job Profile:  Developing, establishing and maintaining marketing strategies to meet organizational objectives. Maintaining and increasing business from existing customers with good communication & research business opportunity skills. Creating product/service awareness to target audience Establishing the good image of the organization in a periodic manner. Focus only on the company products and its markets. Effective spokes persons for building the reputation of the company. Maintain the database of customers. Analysis of customer research, current market conditions and competitor information Liaison with professional bodies, government authorities and trade associations. Show less

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  HCL Technologies Ltd

  Mar 2010 - now

  Technical Specialist "SOC" (Security Operations Center)

  HCL Technologies LtdAs a Technical Specialist since March 2010 to till date. Projects HandledProject Title: Deutsche Bank SOCClient: DBOI Global Services (Deutsche Bank Group)Duration: March 2010 to till date. Project Location: PuneTeam Size: 08Job Profile:  Taking care of Source Fire NIDS and FireEye alerts. Handling critical security incidents and working closely with all teams in order to resolve incidents effectively and in-time. Taking follow-up with application owner to close non-compliance points. Arcsight ESM correlated event monitoring, recording, tracking, analyzing incidents to ensure protection from any potential data leakage  Expertly managed investigative Daily, Weekly, Monthly reports  Updating and creating new monitoring policies on threat and vulnerability event capture. Contribute to Knowledge Base articles for team to understand the incident in better way. Performs forensic analysis of log files (Splunk & Arcsight Logger) and system resource access. Handling Compliance breaches (Password Sharing, Data Leakage etc) Initiating & driving a project plan and organizing team to deliver actions. Establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers. Show less