Christopher Krubsack

Experience

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  Various companies

  Aug 1996 - Oct 2005

  Various Positions

  Food-service, Casino, Hotel, factory, grocery,shipping/receiving, retail, maintenance, janitorial work.both part-time and full-time depending on the position.

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  Milwaukee Area Technical College

  Jan 2007 - Mar 2007

  IT Technician Internship

  Troubleshot and solved hardware/software problems for classroom computers Ghosted image for 200 workstations Installed/configured 30 Novell workstations Tested application programs regarding Microsoft Vista compatibility Provided desktop support to 600 plus workstations

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  EDS

  Aug 2007 - Aug 2007

  Deployment Technician (project)

  Replaced, installed and packaged new and old workstations and peripherals for Guaranty Bank

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  BancTec ( Merge with Qualxserv but Now Worldwide tech services)

  Feb 2008 - Jan 2009

  IBT Field Technician

  Troubleshot failed hardware components for Dell desktops/notebooks and printersTroubleshot Microsoft XP Home/Professional and Microsoft Vista Provided Customer service through phone and in person Troubleshot Basic Networking issuesProvided assistance in different locations in the district

• 

  Qualxserv ( was merge with Bantec but now WorldWide Tech Services)

  Jan 2009 - Jul 2009

  IBT Field Technician

  Troubleshot failed hardware components for Dell desktops/notebooks and printersTroubleshot Microsoft XP Home/Professional and Microsoft Vista Provided Customer service through phone and in personTroubleshot Basic Networking issuesProvided assistance in different locations in the district

• 

  Unisys

  Jul 2009 - Oct 2009

  BreakFix Field Technician

  Break Fix for Dell, Gateway and IBM desktops,notebooks, and serversTroubleshot failed hardware components for various desktops and notebooksTroubleshot Windows XP Home and Professional editions, Troubleshot Windows Vista multiple editionsProvided software support by remoteProvided customer service through phone and in personTroubleshot basic networking issues

• 

  UW-Milwaukee

  Jul 2010 - Oct 2010

  Help desk consultant

  • Provided assistance to students and staffHelped out students in campus computer labs• Troubleshot UW-Milwaukee apps, various hardware and software issues for PC and MAC via Phone

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  Ascendis

  Dec 2010 - Dec 2010

  De-installation Technician (project)

  uninstall routers, cabling, workstations, and servers packaged the old devices to be shippedwrote down model, serial numbers for company records at Blockbuster stores

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  SmartSource Technical Staffing

  Mar 2012 - Nov 2014

  Desktop Technician

  10/2014-11/2014 Desktop technician for PCU and crbe/common wealth in Milwaukee, WI• Backup users data for upgrade from Windows XP to 7 • Configure server for cross-over between networks• Assist users with Windows 7 of any set-up, migration concerns • Verify serial numbers of which PC’s be upgraded according to daily schedule10/2013-11/2013 IT computer support technician in Milwaukee, Wisconsin for RW Baird at us bank center building• Rolling out Dell desktops,laptops and hp laser printers on 10 different floors11/2012-11/2012PC technician in New Berlin, Wisconsin • Uninstall and packaged pc equipmentwipe hard drives at Harris bank9/2012-9/2012Network Technician in Milwaukee, Wisconsin • Rewired the switch,router and firewall• Made sure network is up and running by confirming with staff at different sheraton hotels3/2012-3/2012Refresh Printer Installation Technician in Milwaukee, Wisconsin•Uninstall current hp lazer printer• Install samsung lazer printer• Set up and config samsung printer to print from the network and fax.• Troubleshot network printer issues at different family dollar stores Show less

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  EthoStream

  Aug 2012 - Sept 2012

  Technical Support Agent

  Provided phone support to different hotels across the country for their internet and network Troubleshot Windows XP-7, mac os x, and mobile devices such as android, ipad, iphone, and kindle fire Used remote programs to solve guests and staff issues Used linux shell and command prompt to diagnosis network issues

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  Native Staffing

  Oct 2012 - Mar 2013

  Migration Technician Lead

  •Upgrade Windows XP using old bank program to Windows 7 os and Ispace program.• Support windows 7 and ipsace including • Microsoft office 2010, internet explorer and any other applications to make sure the build was correctly done at different chase bank locations.

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  Modis

  Mar 2013 - Aug 2013

  Help desk support

  At Fedex Smartpost • Provided tier 2/3 desktop support for end users• Provided executive support in conference rooms• Set up projectors, image hard drives• Troubleshot and breakfix hp inkjet,laser printers, desktops and laptops• update assets, work on tickets hp service center

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  Sullivan and Cogliano

  Dec 2013 - May 2014

  Desktop Support/Network Engineer

  For Worldwide Tech Services @ Price Waterhouse CoppersProvide Onsite support to PWC employees in Milwaukee, WI via SharePoint using HP Service Manager. • Managing /Configuring new hire setups using custom automated tools.• Troubleshooting Lexmark brand printers from x900 to x600; Replacing inks toners, Photo conductor kits.• Troubleshooting Lenovo T420, T430, X1 Carbon issues within Windows 7 enterprise environment. • Diagnose, trouble shoot, and resolve software issues to:Windows XP/ Windows 7Microsoft Office 2007IBM Lotus Notes 8.5.2BSODSoftware compatibility Wireless connectivity Password resetAccount lockoutEmail configuration and problem resolutionData backup/Data recoveryRe-imaging PCsDrive mappingInstall softwareActive Directory Users and computers Show less

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  Randstad Technologies US

  Jul 2014 - Aug 2014

  Desktop Support/Helpdesk Support ( project)

  At Jcpenny's • Separate different network components and removed memory, hard drives and power supplies from Dell and HP servers

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  Whatineedforschool.com

  Aug 2014 - Nov 2014

  Web Developer internship

  • Work as a team in different tasks given from the cordinator • Used html5 and Jquery to create widgets for web site and web pages that can be universal to web and mobile platforms

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  ABBTECH

  Dec 2014 - Sept 2015

  L3 Computer Technician

  7/2015-8/2015 (L3 computer technician) For Dell @ Air Seal in Watertown, Wisconsin* interview the users who are getting upgrades * backup, and restore users data from old to new machines * image the new machine using dad * provide support to ensure the user is satisfied with the upgrade. 4/2015-6/2015 ( L3 computer technician) For Dell @ Valley Presbyterian Hospital in Van Nuys, California * upgrade Hp and Dell desktops from XP to 7* troubleshot failed hardware components* troubleshot network issues from image and mcafee endpoint failures via Dell kace then inform the hospital I.T staff to work as a team to revolve the issue.*Swap old PC's to loaner PC's to be imaged* Inform Dell PM on status on project on a weekly basis. 2/2015-3/2015 ( computer technician)For Dell @ st. Joseph hospital in Orange County, California • Verify serial numbers of which PC’s be upgraded according to daily schedule • Deploy image to machine via from thumb drive and from the network and troubleshoot any issues come up • Swap thin clients and cable management• Provided excellent customer service to the users12/2014-1/2015 ( L3 computer technician)For dell @ Aurora health care in metro Milwaukee Wisconsin locations upgrade project• Verify serial numbers of which PC’s be upgraded according to daily schedule • Backup users profile using custom migration tool• Deploy image to machine via from the network and troubleshoot if issues come up • Install require specific software to designated machine using Microsoft software center and troubleshoot if any issues arise Show less

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  Unisys

  Oct 2015 - Apr 2019

  Customer Engineer ( Senior techlink technician)

  was with tekwissen at Microsoft corp (10/15-12/16)Provided Deskside support to Microsoft employees at an walk-in center Troubleshoot office 2016 or office 2013 issues Troubleshoot hardware issues for laptops, tablets and desktops form Microsoft, Dell, Lenovo, Asus, and HP Troubleshoot Windows 8.1 & Windows 10 Troubleshoot Vpn and network connectivity issuesTroubleshoot mobile devices such as windows phone, iOS and android that relates to Microsoft applications.

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  Express Employment Professionals

  Aug 2017 - Jul 2021

  Parking Lot Attendant
• 

  Amazon

  May 2019 - Jul 2019

  Strower
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  The Suddath Companies

  Sept 2019 - Jun 2021

  PC Technician
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  Prinncle group

  Nov 2019 - Mar 2020

  Field Engineer

  For unisys at Microsoft campus

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  DXC Technology

  Mar 2020 - now

  Network Support at Microsoft Tech link technician at Microsoft

  • PSNOPS Engineer

    Mar 2022 - now

  • Senior Associate Field Technician

    Mar 2020 - Mar 2022
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  Express Employment Professionals

  Aug 2023 - Aug 2024

  Event Staff

  Work in security (backfill) during various major sport games and concerts at different venues in Seattle, WA

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  Fanatics

  Apr 2024 - now

  Floor Staff

  Work in the team store at huskies stadium (Washington university)