Christina Phillips

Research Officer

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Swansea, Wales, United Kingdom

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Timeline
About me
--Studying MSc in Computer Science with Big Data Analytics
Education
- Swansea Institute of Higher Education
  1998 - 2001
  BA (Hons) Business Administration Business Administration and Management, General 2:1
- Wrexham University
  2023 - 2025
  Master of Science - MS Computer Science
Experience
- Strategic Marketing Ltd
  Jan 2003 - Feb 2004
  Research Officer
- Gwent Police
  Feb 2004 - Sept 2006
  Performance Research Officer
- South Wales Police
  Sept 2006 - Apr 2007
  Partnership Analyst
- City & County of Swansea
  May 2007 - Jan 2009
  Member Support Officer
- South Wales Police
  Jan 2009 - Oct 2014
  Performance Analyst
- South Wales Police and Crime Commissioner
  Oct 2014 - Jan 2020
  - Principal Partnership Analyst
    Feb 2016 - Jan 2020
  - Staff Officer /Researcher
    Oct 2014 - Feb 2016
- UK Civil Service
  Jan 2020 - now
  Senior Executive Analyst
  •Creation and refinement of analytical products (ad hoc analysis, analytical projects and dashboards) using Microsoft Dynamics CRM and Power BI to inform operational and strategic decision-making.• Manipulating, analysing and interpreting complex customer data from various sources to identify existing and emerging trends and coherent insights.• Monitoring and evaluating the effectiveness of data-driven initiatives over time and making recommendations for continuous improvement.• Collaboration with cross-functional teams to understand interdependencies and develop integrated Management Information that helps the HMLR understand the overall performance.• Quality Assurance benchmarking, monitoring and reporting.• Data management, governance, security and managing risk. Show less
- University of Wales Trinity Saint David
  May 2021 - May 2024
  Associate Lecturer
  Exam & Assignment marker on the Blue Light Academy policing degree programme
Licenses & Certifications
- Coaching & Mentoring
  Chartered Management Institute
  Feb 2019
- Certificate in Internal Workplace Mediation
  Acas
  Oct 2019
- PCIRM (Pracitioner Certificate in Information Risk Management)
  BCS, The Chartered Institute for IT
  Sept 2023
- Advanced Certificate in Market & Social Research
  Market Research Society (MRS)
- Communications
  Institute of Customer Service
  May 2022
- Public Engagement
  WCVA | CGGC
  Jul 2012
- Certification in Information and Security Management
  BCS, The Chartered Institute for IT
  Jun 2023
- Intelligence Analyst
  Research & Intelligence Support Centre (RISC)
  Jan 2007