Rahul Kumar

Experience

• 

  HCL Infosystems Ltd

  Nov 2010 - Nov 2011

  Network Engineer

   Configuration and troubleshooting of CISCO 2851, 1841 router and 2960 switches and V.35, G703 leased line modems. Managed Cisco IP Phones using Cisco Call Manager. Performing troubleshooting of network connectivity problems. LAN/WAN network support of TCP/IP based devices. Provide technical support to switched LAN with staff of over 80 nodes. Video Conferencing on IP-H323 Protocol  Working on SAN For Data Backup & Recovery. Connecting User to domain of Server and working on Server 2008. Providing L1 level support . Handling day to day customer’s Desktop and Network related queries Configuring & Maintaining Lease (2mb, 4mb,6mb,8mb,34mb, and 45mb), MPLS for HT Media. Maintained LAN setup running on CAT5 & CAT6 structured cabling Responsible for inventory management and preparing monthly. Coordinating with basic Service operator (BSNL, MTNL, Bharti, Reliance & TATA) for Leased line. Planning, Implementing and managing the new location. Configuring TCP/IP DNS, DHCP and WINS in Windows 2008 / 2003 Servers, configuring and troubleshooting MSVPN, Cisco VPN. Resolving active directory problems such as group policy. Daily Network Monitoring using tools like: arpwatch , Wireshark, TMVS, SIC tool etc. Show less

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  Central Pulp & Paper Research Institute, Ministry of Commerce and Industry, Government of India

  Feb 2012 - Aug 2015

  Citrix Administrator

  Xenapp• Deployment, Maintenance and troubleshooting of Citrix Xenapp server 6.0, 6.5• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel• Knowledge of Citrix farm management, Session management, Citrix printer management, Application deployment and publishing on Citrix farm, Decommissioning application from Citrix farm, log monitoring/maintenance.• Monitor, optimize and troubleshoot other Citrix products Web Interface , License Server ,Citrix XenDesktop• Deployment , Maintenance and troubleshooting of Citrix XenDesktop 5.6• Citrix server monitoring - server availability, session load, usage, load balancing etc.• Installation and Configuration of Desktop Studio, Desktop Delivery Controller.• Configure a XenServer host for desktop delivery, Assigning Xen desktop machines to dedicated users.• Build and configure a production XenDesktop site.• Managing desktops as a single entity by creating a desktop catalog.• Monitor site activity and troubleshoot issues in Desktop Director.• Installation & Configuration of Xen Servers 5.6, 6.0.2 & manage via Xencenter/CLI. Show less

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  IBM

  Aug 2015 - Mar 2016

  Citrix Administrator
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  HCL Technologies

  Mar 2016 - now

  • Associate Consultant

    Sept 2022 - now

  • Technical Specialist

    Jul 2019 - Sept 2022

  • Senior Specialist

    Mar 2016 - Jul 2019