
Dr. Gilbert Liddell, DBA, CSM, LSBB

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About me
Quality Management Maestro 🌟 | Agile Project Management Pro 🚀 | Education Enthusiast 📚 | Continuous Improvement Champion 💪 | Expert in Business Administration & Information Technology 🌐
Education

Trident University International
2012 - 2016Master of Business Administration (MBA) Business Administration, Management and OperationsActivities and Societies: Phi Beta Sigma

Northcentral University
-Doctor's Degree Doctor of Philosophy (DBA), Business Administration in Management Engineering TechnologyActivities and Societies: National Honor Society, Phi Beta Sigma The research (The case study is based on Quality Management) which showed several conditions that were corrosive and impeding to the organization. The research also showed that mid-level, upper senior employees perceived information systems differently, mainly focusing on what factors contribute to their departments, why they use quality, and the drivers behind using quality management tools. The study also looks at the user's perceived ease of using as a motivator of how users look at quality… Show more The research (The case study is based on Quality Management) which showed several conditions that were corrosive and impeding to the organization. The research also showed that mid-level, upper senior employees perceived information systems differently, mainly focusing on what factors contribute to their departments, why they use quality, and the drivers behind using quality management tools. The study also looks at the user's perceived ease of using as a motivator of how users look at quality management tools. The more significant part of this qualitative case study is to understand better the ethnomethodology of how quality management tools can be effectively integrated within small to medium-sized enterprises. Ultimately, the facilitating conditions associated with leadership and leadership's ability to understand the importance play a significant part in how quality management tools is determined and how effective the use will be when used within a small to medium-sized enterprise. Show less
Experience

75th Ranger Regiment, U.S. Army
Nov 1996 - Apr 2010• Expertly established and defined project scope and objectives, identifying resources needed to achieve goals and maintain quality deliverables while coordinating 75+ official social functions and activities• Skillfully prepared budgets of up to $3M based on scope of work (SOW) and resource requirements, optimizing project efficiency• Collaborated with senior leadership to craft and implement strategic policies, driving organizational success in areas such as benefits administration• Applied astute problem-solving skills to identify and resolve issues, fostering continuous improvement and operational excellence• Vigilantly monitored 160 casualty assistance and casualty notification officers across multiple military groups and training institutionsKey Contributions:• Spearheaded financial management for 50+ high-visibility dinners, hosting 80 members of the United States Congress and 20 diplomatic political figures in Washington, D.C.• Accelerated program management, supporting objectives, sequence, and timing of short and long-range program events/milestones for 150 live project demonstrations• Secured $300K in monthly cost savings by implementing Lean and Six Sigma processes, elevating inventory accuracy from below 65% to an impressive 99.5%• Pioneered the development of the first-ever Performance Menu Standard for students, leading a team of 8 dieticians• Served as a dedicated Project and Finance Manager for $3.5M operations, directing 700 personnel during 3 tours in support of Operation Iraqi Freedom and Afghanistan• Completed 10 combat tours with zero equipment loss, expertly managing $12M worth of assets and projecting monthly meals and ration support requirements totaling $166M• Successfully saved $300K per month by leveraging Lean and Six Sigma processes, boosting inventory accuracy from below 65% to 99.5% Show less
Operations Manager
Nov 1996 - Apr 2010Senior Project Manager
Nov 1996 - Apr 2010

US Army
Jul 2010 - Jun 2013As an Assistant Program Manager, I have offered comprehensive administrative support, such as scheduling meetings, maintaining program documentation, and coordinating logistics for program events.★ Accomplished an annual cost savings of $3.6M through adept management of Profit and Loss (P&L) and a remarkable improvement in inventory accuracy, surging from less than 65% to an impressive 99.5%.★ Oversaw the casualty assistance and notification program with the assistance of 25K service members, ensuring the dignified burial of service members. Show less
Assistant Program Manager
Jun 2012 - Jun 2013General's Aide to the Joint Chairman—The Pentagon
Jul 2010 - Jun 2012

US Army
Jan 2014 - Feb 2016As a Director of Community Development & Public Works, I have nurtured a positive team environment by actively listening, showing respect, and exemplifying patience, leading to the development of strong problem-solving skills among team members.★ Managed a broad portfolio of infrastructure and public works initiatives, leading a team of 70 staff and coordinating with 100 base operations contractors for projects totaling $30M.★ Educated on planning systems and architecture, making a significant contribution to ensuring the on-time and within-budget completion of a $200M facility construction project. Show less In this role, I have devised and implemented appropriate policies and standard operating procedures while administering quality, customer service, and logistics that enhanced operational efficiency and effectiveness.★ Managed logistics and security for events featuring up to 240 dignitaries, elected officials, and community leaders, highlighting strong organizational skills in execution and coordination.★ Improved overall morale and management communication through the introduction of employee recognition and rewards practices, fostering a positive workplace atmosphere. Show less
Director of Community Development & Public Works
Jan 2015 - Feb 2016Operations Manager
Jan 2014 - Jan 2015

Gate Gourmet International
Jan 2016 - Mar 2017Operations Manager
Global Connections Employment
Jun 2018 - Jan 2019Program Officer
Vanquish Worldwide
Mar 2019 - Jul 2023Program Quality Manager
Enterprise County Schools
Jan 2020 - nowSubstitute
BFA
Jul 2023 - Apr 2024Senior Quality Control Consultant
Capital Consulting Business Group LCC.
Aug 2023 - nowCompany Owner
Florida Christian University
Mar 2024 - nowCollege Business Professor
Licenses & Certifications

CIAC Certified Management Consultant (CCMC)
International Association of Professional Career CollegeJan 2024- View certificate

Senior Demonstrated logistician
Feb 2012 - View certificate

Lean Six Sigma White Belt Certified
Management and Strategy InstituteApr 2016 - View certificate

Project Management Fundamentals (2011)
Lynda.comMay 2016 - View certificate

Fundamentals of Waterfall Project Management
Project Management InstituteJun 2023 - View certificate

Foundations of Project Management
CourseraAug 2021 - View certificate

Operations Management Fundamentals
Lynda.comMay 2016 - View certificate

Managing Teams
Lynda.comApr 2016 - View certificate

ISO 14001:2015 Introduction
360trainingNov 2019 .webp)
Six Sigma Black Belt Certification – Level I
The Council for Six Sigma Certification (CSSC)Mar 2020- View certificate

Fundamentals of Waterfall Project Management
Project Management InstituteJun 2023 - View certificate

Getting Started with Power BI Desktop
CourseraJan 2022 .webp)
Scrum Master Certified (SMC)
International Scrum Institute™ (Scrum Institute)Sept 2021- View certificate

Management Fundamentals
Lynda.comApr 2016 - View certificate

New Manager Fundamentals
Lynda.comApr 2016 - View certificate

Six Sigma Champion Certified (SSCC)
Management and Strategy InstituteApr 2016 
Total Quality Management Professional (TQMP)
Management and Strategy InstituteJan 2020- View certificate

IRB Required Modules for NCU
CITI Program, A Division of BRANYDec 2019 - View certificate

Work Style Assessment for Auditors
Exemplar Global, Inc.Oct 2019
Honors & Awards
- Awarded to Dr. Gilbert Liddell, DBA, CSM, LSBBGOLDEN KEY HONOR SOCIETY GOLDEN KEY HONOR SOCIETY Oct 2018 Membership awarded due to exceptional GPA
- Awarded to Dr. Gilbert Liddell, DBA, CSM, LSBBNATIONAL HONOR SOCIETY NATIONAL HONOR SOCIETY Apr 2016 Membership awarded due to exceptional GPA
Volunteer Experience
Mentor
Issued by Health for Humanity on Mar 2017
Associated with Dr. Gilbert Liddell, DBA, CSM, LSBBMember
Issued by Phi Beta Sigma Fraternity, Inc. on Jan 2022
Associated with Dr. Gilbert Liddell, DBA, CSM, LSBB
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