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Dan (Ott Daniel) Nichols

Dan (Ott Daniel) Nichols

Receptionist

Followers of Dan (Ott Daniel) Nichols213 followers
location of Dan (Ott Daniel) NicholsSpringfield, Missouri, United States

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  • Timeline

  • About me

    Technical Support Engineer at Jack Henry & Associates

  • Education

    • Osceola High School

      -

    • WGU Missouri

      2014 - 2016
      Bachelor's Degree Information Technology

      Activities and Societies: dotNET user group. This is a self paced course of study.

    • Ozarks Technical Community College

      2011 - 2013
      Associate's Degree Networking technologies 3.8 GPA

      Activities and Societies: Phi Theta Kappa: GPA of 3.8 O. Daniel NicholsOBJECTIVE: To work with Microsoft and Cisco products while I pursue my Bachelor's Degree. EDUCATION: Graduated in May, 2013 with an AAS in Networking Technology from Ozarks Technical Community College I am a member of Phi Theta Kappa with a GPA of 3.78. My GPA in all English classes that I have taken is 4.0. QUALIFICATIONS: I am familiar with several operating systems and applications. I am very good with… Show more O. Daniel NicholsOBJECTIVE: To work with Microsoft and Cisco products while I pursue my Bachelor's Degree. EDUCATION: Graduated in May, 2013 with an AAS in Networking Technology from Ozarks Technical Community College I am a member of Phi Theta Kappa with a GPA of 3.78. My GPA in all English classes that I have taken is 4.0. QUALIFICATIONS: I am familiar with several operating systems and applications. I am very good with computers and operating systems.Operating Systems: Win 7, Win Server 2008 R2, Vista, Win XP, and LinuxApplications: NET Visual Studios, PHP Live, Microsoft Office Suite, Lync, Libre’ Office 4.0Languages: Perl, Bash, PowerShell, HTML5, JavaScript and Cisco scripting. Certificates: CompTIA A+ certificate April, 2013 ONL 101: Online Teaching & Learning CIW Web Design Specialist CIW JavaScript Specialist CIW Security + Show less

  • Experience

    • Carol Jones Writing Center

      Feb 2011 - Oct 2012
      Receptionist

      I scheduled students with tutors using Microsoft Outlook. I also wrote a Receptionist Manual for this position.

    • Ozarks Technical Community College

      Dec 2012 - Aug 2013
      Instructional Media Support Specialist

      I perform customer service duties for online students and faculty; demonstrate excellence with instant messaging software, Altiris Help Desk program, and Microsoft Office, including Word\Excel documentation and Outlook communications; schedule meetings and events; process proctoring forms; train new reception workers; create training tutorials; provide input for decision making; maintain reception/lab appearance; and assist department staff, as needed.

    • Ozarks Tech

      Sept 2013 - Oct 2014
      Secretary for OTC Online

      Create reports, answer phones, and assist instructors and students with Computer issues.

    • Jack Henry & Associates

      Nov 2014 - Oct 2016

      I help banks resolve software issues Troubleshooting Microsoft server issues at banks. Customer service through technical solutions.

      • Technical Support Engineer

        Oct 2016 - Oct 2016

      • Application Support Analyst

        Nov 2014 - Oct 2016

    • Jack Henry & Associates

      Mar 2017 - now

      • Application Engineer

        Mar 2017 - now

      • Application Engineer

        Mar 2017 - now

  • Licenses & Certifications