Blessing Falokun

Experience

• 

  Local Government Office

  Mar 2022 - Mar 2023

  Finance & Administrative Assistant

  -Maintain accurate financial records, including ledgers, invoices, and receipts.- Handle day-to-day office operations, including maintaining office supplies and equipment.-Assist in scheduling meetings, appointments, and managing calendars.-Handle communication, including emails, letters, and phone calls.-Provide administrative support to senior management as needed.

• 

  BVL Baking Tools

  Mar 2023 - Oct 2023

  Customer Service Representative

  -Answering customers enquires via phone, email and chart providing information about our product.-Assisted customers with product selection, provided detailed information about products and made recommendation based on customers need.-Managed point of sales transactions, including handling cash, processing credit/debit card payments, and issuing receipts.-Monitoring stock level and replenished shelves to ensure product availability.-Collaborate with colleague to ensure efficiency store operations.-Participate in team meetings and training sections to stay updated on product knowledge and store polices. Show less

• 

  BA EXPRESS

  Dec 2023 - now

  Operations Coordinator

  -Efficiently track and analyze vehicle mileage, fuel purchases, and repair records using Excel.-Coordinate meetings, manage office supplies, and assist with general office management to ensure smooth operations.- Identify inefficiencies in operations and suggest or implement improvements to streamline processes.-Serve as the point of contact between departments, ensuring clear communication and the flow of information.-Maintain and update operational documents, records, and reports.-Act as a liaison between the company and clients, ensuring that customer needs are met and issues are addressed promptly.- Provide guidance and support to team members, ensuring they have the tools and resources needed to perform their roles.-Handle invoicing, billing, and payment processing in coordination with the finance department. Show less

• 

  Jamor Technology

  Sept 2024 - now

  Product Manager

  -Designed a business model canvas for a logistics product, focusing on optimizing operational efficiency and enhancing service delivery.-Crafted PRD that outlined the product vision, user stories, and functional requirements, ensuring clear communication and alignment with the development team for a Healthia App-Conducted market research and competitive analysis to identify user needs and market gaps, leading to the proposal of innovative features that drive user engagement and product differentiation. Show less