Chloe Flatt

Experience

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  PVS Workfind

  Mar 2006 - Mar 2007

  -Promoted after excellent performance in previous role-Managed a training program for job seekers in areas of job search and skills.-Provided consulting and advice to job seekers.-Developed and maintained a client base of employers to which I marketed the job seekers.-Consistently met and exceed KPIs, including successful placement of candidates.

  • Job Search Facilitator

    Aug 2006 - Mar 2007

  • Customer Service Consultant

    Mar 2006 - Jul 2006
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  Major, Lindsey & Africa

  Nov 2007 - Sept 2008

  Assistant Researcher/Administration

  A global search and talent management firm specialising in the field of law. The strength of this company was its comprehensive understanding of the lay of the land in the legal industry, the backbone of which was a sophisticated database and research team.

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  Luxury Yachting Industry

  Nov 2008 - Oct 2012

  Stewardess

  Luxury Yachts essentially operated as Boutique Hotels, and as crew we delivered first-class hospitality to guests. • Service and Housekeeping - Providing the highest standards of service and housekeeping to HNWI yacht owners and chartering guests for varying periods of 1 week to 3 months.• Management and Training - Managing teams of up to 8 stewardesses and providing training to novices.• Event Planning - Co-organisation of on board events for Cannes film festival, New Years in St Barths, and general parties for up to 150 people.• Provisioning – Food and supplies provisioning for guests and staff for varying amounts of time.• Administration - Administrative duties included inventory, supplies ordering, and accounts management. Motor Yacht Northern Star (75 Meters) ‐ Stewardess Motor Yacht Pegasus V (79 Meters) ‐ Lead Stewardess Motor Yacht JeMaSa (50 Meters) ‐2nd Stewardess Motor Yacht Ultima III (57 Meters) ‐ Stewardess Show less

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  Consultant

  Jul 2013 - Aug 2015

  Hospitality Consultant and Relief Manager

  Clients:Cheli & Peacock/ElewanaAsilia AfricaKichechePorini▪ Day-to-day operations including staff management and guest logistics, accounting and finances, stock management and control, payroll, HR functions, maintenance and vehicle workshop management, social media marketing and general administrative duties.▪ Management of up to 50 staff members in numerous departments- Kitchen, Housekeeping, Bar and Restaurant, Maintenance, Workshop, Garden and Administration.• Engaged by Porini for a period of a year for the purpose of improving hospitality and operations standards. o Identifying areas of improvement and implementing training programs in service, housekeeping and general operations.o Streamlining and improving back of house systems and operations.o Analysis of systems and production of systems reports for Porini.▪ Achieved consistently excellent guest feedback, including in Tripadvisor reviews. Show less

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  Cheli & Peacock/ Elewana

  Aug 2015 - Jun 2017

  Marketing Manager

  Elewana/Cheli & Peacock Safaris, Kenya – Marketing ManagerElewana is a high-end luxury safari company owning and managing 15 properties throughout East Africa. Managing a small marketing team, I helped ensure brand integrity and reach on a variety of print and digital platforms• Brand Management – Managed alignment of brand representation across various channels following participation in internal workshops for branding strategies.• Team Management - Managed a small marketing team encompassing creative, social media and administrative members.• Marketing Collateral and Product Management – Coordinated production of marketing collateral from conceptualization through to global publication across print and digital formats. Management and distribution the brands product database and image library. Creative principal for photography contracts.• Digital Marketing – Website development, newsletters, content creation, social media and analytics.• CRM – Management of database of trade relationships and suppliers, and digital filing systems. Show less

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  Governors' Camp Collection, Kenya & Rwanda

  Aug 2017 - Feb 2021

  Marketing Manager

  A pioneering safari company with properties spanning Kenya and Rwanda, Governors’ enjoys a rich safari history in East Africa. My role at Governors’ included and expanded on my previous role, encompassing senior-management-level marketing, sales and reservations.• Business Relationship Development – Cultivated and strengthened trade partner relationships in USA, UK, Asian and Australian source markets through targeted engagement strategies, including trade shows, international sales trips and tailored familiarization trips.• New Business Line Development – Spearheaded the expansion of the business into tour operations through targeted capacity building of sales staff, streamlining interdepartmental coordination, and managing the successful transition from ResRequest to Wilderness Window operating system.• Product Development and Execution - Successfully developed, packaged, marketed, and executed profitable specialized and new tourism products, leveraging industry relationships and collaborations with conservation organizations to create unique, sustainable offerings.• Marketing & Sales Strategy – Played an integral role in developing the company’s annual marketing and sales strategy, driving brand growth and increasing bookings. Show less

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  African Parks Network

  Mar 2021 - now

  • Business Development Manager

    Mar 2025 - now

  • Funding & Reporting Manager - Akagera National Park

    Mar 2021 - Mar 2025