Chinmayee Baral

Experience

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  Aaruush, SRM University

  Jul 2018 - Sept 2019

  Committee Head
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  Sunera Technologies, Inc. (SuneraTech)

  May 2019 - Jul 2019

  Summer Intern
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  Hewlett Packard Enterprise

  Dec 2019 - Jan 2020

  Data analytics

  Developed an emotion recognition project leveraging Convolutional Neural Networks (CNN), enhancing model accuracy.Applied Natural Language Processing (NLP) algorithms to analyze customer feedback, extracting insights to address customer pain points.

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  Bank of America

  Jun 2021 - Jul 2023

  Software Engineer

  Project: Trade Performance and Risk ManagementAwarded Silver for global recognition; conducted UAT for payment and trading solutions, reducing trade execution errors.Managed the product lifecycle from requirements gathering to release, enhancing transaction efficiency.Collaborated with QA to perform risk impact analysis and develop automation, improving release reliability.Project: BAU OptimizationLed A/B testing and UI redesign for the Reports Dashboard, integrating user feedback to improve usability.Worked with cross-functional teams across regions to boost user engagement through optimized UI features.Improved team velocity and reduced lead time with JIRA-powered Agile workflows and refined backlog management. Show less

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  SKLLD

  Sept 2023 - Dec 2023

  Student Consultant

  • Utilized design thinking to develop user personas and empathy maps, enhancing customer retention and satisfaction.• Prioritized UI/UX features based on Voice of Customer insights, optimizing product experience and boosting user engagement.

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  Duke University

  Jan 2024 - Jul 2024

  Graduate Teaching Assistant - Management of High-Tech Industries

  • Mentored students in Management of High-Tech Industries course, focusing on empathy and effective communication.• Created a supportive environment for open dialogue, boosting student confidence.• Helped students navigate complex industry concepts, enhancing problem-solving and teamwork skills.

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  Contentstack

  Jun 2024 - Jul 2024

  Product Management Intern

  • Conducted competitive analysis and developed a go-to-market strategy for the Launch platform, enhancing product positioning and driving stronger lead conversions.• Managed global rollouts and cloud migrations, expanding international market adoption.

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  PubNub

  Jul 2024 - Nov 2024

  AI Product Manager

  • Led AI initiatives at PubNub to enhance customer engagement and retention through data-driven insights.• Collaborated with cross-functional teams to deliver tailored solutions that improved user interactions.• Boosted overall product adoption by implementing innovative AI strategies.