Deep Enrich
Shreyas Hebbar
Technical support engineer
121 followers
Bengaluru, Karnataka, India
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About me
Senior Production Service System Administrator
Education
Oxford Polytechnic
2009 - 2012Diploma Computer ScienceR.T.E.S PU College
2007 - 2009PUC ScienceShantiniketan trust school
2001 - 2006
SRK Institute of Technology
-BCA Computer Science
Experience
Leonis Networks
Jan 2013 - Mar 2014Technical support engineer
Abhi Infotech
Apr 2014 - Aug 2014System AdministratorAssembling and configuring computers.Installation of Operating Systems (Win2K, Win7 & 8, WinServer2003 & 2008 and Linux) in to Desktops and Laptops.Installation, configuration, and troubleshooting of MS OFFICE, Printers.
CSC UKI
Sept 2014 - Nov 2015Support EngineerAssembling and configuring computers.Installation of Operating Systems (Win2K, Win7 & 8, WinServer2003 & 2008 and Linux) in to Desktops and Laptops.Installation, configuration, and troubleshooting of DHCP and DNS.Implementing workgroup, domain, sharing and permission.Ensuring that support calls are logged and handled effectively and efficiently.E-Mail management with Outlook & Outlook express.Member of Microsoft SCCM deployments team in a large-scale global environment of 1,000+ users; oversaw deployments of large and complex applications targeted for mass audience Show less
Oracle
Nov 2015 - May 2020Technical Support Engineer
Huron
May 2020 - Nov 2021Sr. IT Support SpecialistOracle
Nov 2021 - nowSystem Administrator
Licenses & Certifications
- View certificate
SAFe Agilist Certification Certification
Scaled Agile, Inc.Mar 2019
- View certificate
Apple Certified Support Professional (ACSP)
AppleSept 2019
Languages
- enEnglish
- kaKannada
- hiHindi
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