Roselyn Hau

Roselyn Hau

Graduate Trainee

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location of Roselyn HauPapua New Guinea

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  • Timeline

  • About me

    Data Analyst at DICT

  • Education

    • PNG University of Technology

      2011 - 2014
      Bachelor’s Degree Information Technology

      Activities and Societies: - Member for Central Province Student Association - Vice President for Unitech Kairuku Student Association - Organised IT students Association for Unitech Open Day.

    • Mainohana Catholic Secondary School

      2007 - 2010
      High School Social Sciences

      Activities and Societies: - School Canteen Keeper - Vice President for OLSH Associates - Supervised for Morning Chargers

  • Experience

    • Steamships Trading Company Limited

      Nov 2013 - Jun 2014
      Graduate Trainee

      Trainee in Communication & Hardware and PC Support Section.Responsibilities involved.- Terminating and running network cables on sites- Recording all assets for Computer Services Division- Setting up PC for new sites and Users- Configuring and setting up Network Printers- Troubleshooting Computer Hardware Issues- Building Computers- Software installation - Setting up PC's on site.

    • South Pacific Software Services

      May 2015 - Jul 2015
      Trainee on Attache Software

      - Studied Technical Issues on Attache' Software.- Attend training on Attache Software.

    • First Investment Finance Ltd

      Oct 2015 - Dec 2015
      Data Entry

      Casual tasks include:1. Data Entry2. Filing3. Update Data On system

    • STEAMSHIPS TRADING COMPANY LIMITED

      Feb 2016 - Jul 2019
      IT Support Analyst

       Provide technical oversight of multi-site of STC on WAN and LAN level. Establishes network by evaluating network performance issues including availability, utilization, throughput and latency of all STC Sites Maintains network performance by performing network monitoring and analysis; and performance tuning; troubleshooting network problems; escalating to vendors Secure network by backing up all Routers and Switch Configurations and protects organisation’s value by keeping information and access confidential.  Generate monthly reports for GM. Organising Company Event, such as sports Show less

    • TE PNG Ltd

      Jul 2019 - Feb 2023
      ICT Technical Support

       Provide technical IT support in our internal IT jobs and clients IT issues Also providing ICT sales support in our Showroom department Doing basic business activities such as, raising quotes and invoices Providing Alcolizer/ Breathalyzer support and service to our clients ( Recalibrations) Leasing with Alcolizer Support for faulty units Windows and Software Upgrades Setting up New Computer, adding new users to Active Directory. Installation of Operating Systems, Software’s and Applications. Customer Site Inspection on ICT Systems. Show less

    • PNG Department of Information and Communications Technology

      Mar 2023 - now
      Data Analyst
  • Licenses & Certifications

    • APNIC

      October 2017 & 2018
    • Degree in IT

    • Fortinet Network Security Expert Level 1: Certified Associate

      Fortinet
      Nov 2021
    • Fortinet Network Security Expert Level 2: Certified Associate

      Fortinet
      Dec 2021