Colin Howard

Colin Howard

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  • Timeline

  • About me

    Senior Manager Renewals, EMEA

  • Education

    • Dun Laoighaire College of Education

      -
      Web Design Programming
    • Fitzwilliam Institute, Blackrock, Dublin

      -
      Postgraduate Diploma Advertising/Public Relations
    • Dublin City University

      -
      Bachelor's degree Business/Commerce, General
  • Experience

    • Dixons Retail

      Jun 2004 - Nov 2010

      • Managed and responsible for the performance of the Computer Hardware division • Managed purchasing, planning, pricing, budgeting, advertising and communications

      • Senior Product Manager - Laptops, PC's & Tablets

        Aug 2008 - Nov 2010
      • Product Manager - White Goods

        Feb 2006 - Aug 2008
      • Product Manager Audio & PC Peripherals

        Jun 2004 - Feb 2006
    • Vodafone

      Oct 2010 - Jun 2019

      • Led a team of 6, responsible for commercial performance of the Corporate segment, setting and reaching ambitious growth targets, for both domestic and international business customers, across the entire Fixed product portfolio• Actively supported the business sales teams (5 teams of over 40 people) to develop and implement winning bid strategies, deliver customer pitches and negotiate successful contracts• Responsible for the development of pricing tools, customer insights, bespoke contracts, bid/tender structure & templates as well as bid governance • Looked for continuous improvements in performance and efficiency with a digital first approach to everything we do. Show less • Responsible for identifying areas of opportunity & risk and executing projects to drive commercial performance through improved process, analytics, propositions & strategy • Full responsibility for the strategy and P+L performance of roaming across all business segments (roaming is a key differentiator for Vodafone) • Led the project on EU roaming regulation which delivered ‘Take your home tariff abroad’ for mobile. • Built a market leading company-wide roaming strategy; business cased and project managed the expansion of our worry-free roaming proposition to 71 new countries Show less

      • Senior Commercial & Strategy Manager

        Mar 2018 - Jun 2019
      • Senior Commercial Manager

        Jul 2017 - Mar 2018
      • Commercial Strategy & Analytics Manager

        Oct 2015 - Jul 2017
      • Corporate Bid Office Manager

        Apr 2014 - Oct 2015
      • Commercial Project Manager

        Apr 2013 - Apr 2014
      • P&L Manager

        Jan 2012 - Apr 2013
      • Pricing Specialist

        Oct 2010 - Apr 2013
    • Salesforce

      Jul 2019 - now

      • Renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term• Engage with customers and internal stakeholders to resolve underlying contract issues, optimize the financial outcome and drive customer success

      • Senior Manager, Renewals EMEA

        Jan 2024 - now
      • Senior Principal Renewals Manager

        Jul 2022 - Feb 2024
      • Principal Renewals Manager

        Jul 2019 - Jun 2022
  • Licenses & Certifications

    • PRINCE2 Practitioner

      Nov 2013
    • Project Management Professional

      Project Management Institute
      Mar 2014