Mirela Nicolescu

Experience

• 

  EY

  Oct 2006 - now

  Implementing LD strategies in a dynamic environment, ensuring compliance and deployment in 22 countriesAnalyzing issues reported/escalated to relevant contacts and drive resolutionLeading and collaborating across networks on deployment of training programs, materials, logistics, ensuring standardization and qualityResearching and compiling information for executive reports on various LD areas (class attendance, feedback, compliance, exam results statistics)Providing guidance when appropriate on learning materials, course implementation, analytical and consultative learning support to country coordinators; leading the work of other learning team membersCounselling and mentoring of Learning Consultants in overseen countries to improve knowledge and skillsParticipating in the development and implementation of LD policiesInfluencing and contributing to building a service culture in the business, introducing processes that will drive consistent service delivery and common service behaviors across the divisionEnsuring member’s accountability for consistent commitment to company’s values, principles and strategyContributing to a positive team environment by demonstrating consistent commitment and optimism toward work challengesHelping colleagues enhance their contribution by clarifying role expectations and individual goals in the context of our business prioritiesPlanning and conducting team meetings that foster open participation and focus on specific outcomesCreating consistency and technical excellence though knowledge-sharing and by conveying information tailored to audience needs, utilizing graphics, tables, and models, where appropriate, to improve impactUpdating internal relevant databases/ regional sharepoint page, developing resources for future grow; preparing and delivering L&D communications using a variety of media: mail, Intranet, paper Show less Implementing global learning strategies and programs within companyWorking with local leaders to identify training needs and trends within the business, evaluate individual and organizational development needs; providing guidance on learning and developmental areasImplementing various learning methods, helping managers develop their team members through career pathingAssessing the success of development plans helping employees make the most of learning opportunitiesOrganizing On boarding for new joiners; local & regional courses; coordinating with regional teams to set up of courses in LMS system, relevant correspondence (Save the date, JIs, surveys); course logistic (room reservation, catering, materials, equipment, trainers, enrollments, taxi & hotel, invoices)Collecting nominations for regional courses, coordinating with regional responsible, offering support to learners with travel forms, pre-workPlanning and scheduling external certifications (ACCA, ADIT, IIAs, IAPPs, PRINCE, ITIL, BPMN, LSS), other local initiatives in line with businessMaintaining relationships with local Professional Bodies on behalf of members and ensuring their annual compliance (CCF, CECCAR, CAFR)Preparing, maintaining and tracking budget consumption; ensuring compliance with authorized budgets and policiesAnalyzing trends and metrics on LD area, preparing executive reports (budget&course consumption, class attendance, feedback, compliance, exam results statistics)Preparing and delivering L&D communication& policies using a variety of media sources, providing guidance and interpretationWorking closely with management, HR BPs and employees to improve course deployments, build engagement, increasing pass rate to external certification examsAddressing and resolving conflict situations on LDMaintaining relationships with vendors, negotiating and concluding contractsSupervising project work prepared by more junior professionals, providing feedback and guidance on quality outputs Show less Organize the professional development programs, obtain and maintain the professional qualifications (ACCA, ACA, CIA, CISA, CECCAR, CAFR) for our employees as per specific requirementsReport to local and regional management periodically and/or per requestOrganize and plan company's internal development programs in respect with communicated Learning Maps and as per business needsUpdate the online Learning Management System, keep track of training history and award learning credit hours Course logistics - prepare course materials and training room Report and monitor all related costs to Finance department as per budget policies in placeSend the survey requests & run the feedback reportsCollect the nominations and coordinate with regional responsible for course registrations Offer support to nominated persons with all preparatory steps: travel forms, learning activities, finance matters Onsite support for some regional events bringing together over 600 participants from EMEIA. As part of the support team, my duties were: to register the participants; check the arrangements and learning materials in classes; to monitor the sign-in sheet and presence in the class, follow up with the absentees; help desk duties; deal with trainer's requests; Online Learning Management System - troubleshooting & compliance reports for local and regional useBudgeting the costs related to L&D accordingly with designated learning maps and requirements of each Service line Implement recruitment and selection strategies, identify recruitment sourcesPermanently update the candidates’ data base (TALEO),schedule the interviews, send responses to candidates, present the the employment offering lettersAttend and support various HR projects (e.g.: job fairs, workshops)Ensure that all recruitment materials are in line with company’s branding standards Show less Ensuring administrative support to Finance department by •sending reminder letters to clients with outstanding debts•keeping track of partner’s expenses in relations with car benefit program and reporting at the end of financial year Ensuring administrative support to Core Business Departments•creating and continuous updating the database of internal and external contractors•ordering stationeries •acting as back-up for our travel coordinator•training the new receptionists •collecting and receiving the correspondence for all administrative departments •assistant of the Economic DirectorEnsuring administrative support to HR department:•marking the candidate's tests and permanently update the candidates’ data base•scheduling the interviews •registering the participants for the workshops part of annual recruiting campaign, sending the attendance email confirmations and managing the attendance lists Show less

  • Learning and Development Consultant

    Jul 2024 - now

  • Assurance Learning and Development Consultant for CSE

    Jun 2015 - now

  • Learning and Development Coordinator for Romania & Moldova

    Oct 2015 - Nov 2024

  • Romania & Moldova Learning and development coordinator

    Jul 2009 - Oct 2015

  • Executive Assistant

    Aug 2007 - Oct 2009

  • Receptionist

    Oct 2006 - Jul 2007