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Alexandre Lamiral

Alexandre Lamiral

Maître d’hôtel - Luxury Advisor

Followers of Alexandre Lamiral2000 followers
location of Alexandre LamiralGreater Lille Metropolitan Area

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  • Timeline

  • About me

    Transverse Program Manager / Retail Expert / International Change Leader @Retail @Digital Data @Telecom @CRM @Salesforce

  • Education

    • APMG international

      -
      Change Management Certification Human Change management

    • EShotel lille

      -
      BTS hôtellerie restauration option mercatique et gestion hôtelière

      Activities and Societies: Gestion d’équipes et encadrement au sein du bureau des étudiants en temps que vice-président. divers extras

  • Experience

    • Dupont Restauration

      Sept 2010 - Feb 2011
      Maître d’hôtel - Luxury Advisor

    • JBI ( Bocuse industrie)

      Feb 2011 - Jul 2012
      Team Lead - Luxury Restaurant

    • Memphis Coffee

      Aug 2012 - Feb 2014
      Executive Assistant/Trainer

      Missions:ouverture d'un restaurant (Recrutement, pilotage, mise en place de tout les processus métier, maitrise des normes HACCP)Formation des franchisés et de leurs équipes.

    • Carrefour

      Mar 2014 - Apr 2018

      As Group Project Manager & Business Expert (Fresh Products Line), in direct report to ERP Program Director, I was in charge to define and lead the business framing for products fresh line & the delivery of SaaS ERP Retail Integration & Training for all Carrefour Hyper Market.My scope was on products fresh line business perimeter & SaaS Solutions for more +4000 final users for 300 French Hyper Market stores:ERP Integration & DeploymentUsers Onboarding & Users Testing: Business Analysis, Users Testing StrategyERP RUN: Users Experiences, Post-Roll out Task Force to secureCoordination & Project Management: 10 people (Integration Expert, Business Expert, Product Owners, Testers) Show less As Store Project Manager & Business Expert (Fresh Products Line), in direct report to Store Director, I was in charge to define and lead the business framing for products fresh line & the delivery of SaaS ERP Retail Integration & Training for the 1st POC Hyper Market Store.My scope was on products fresh line business perimeter & SaaS Solutions for more +150 final users for the 1st French Hyper Market stores:ERP Integration & DeploymentUsers Onboarding & Users Testing: Business Analysis, Users Testing StrategyERP RUN: Users Experiences, Post-Roll out Task Force to secureCoordination & Project Management: 40 people (Integration Expert, Business Expert, Product Owners, Testers) Show less

      • Group Project Manager & Business Expert (Fresh Products Line)

        Jan 2016 - Apr 2018

      • Project Manager & Business Expert (Fresh Products Line)

        Mar 2014 - Dec 2015

    • Comarch France

      Apr 2018 - Sept 2021
      Project Manager / Retail Expert (Logistics, Supply Chain, Fulfillment)

      As Project Manager / Retail Expert, in direct report to Program Director, I was in charge to define and lead the delivery of SaaS ERP Retail Integration & Training for many retail customers (food & non-foods)My scope was on various business perimeter & SaaS Solutions for more +200 final users:POS (Store POS, Mobile POS): COMARCH POS, COMARCH MPOSWMS (Warehouse Management System): COMARCH WMSOMS (Order Management System): CEE OMSERP (Enterprise Resource Planning): COMARCH ERP / ALTUMBI (Business Intelligence): BI PointCoordination & Project Management: 10 to 60 people (Integration Expert, Business Expert, Product Owners, Testers), based on retail customers projects Show less

    • ADEO Services

      Oct 2021 - Apr 2023
      Product Manager / Digital Integration Leader / Change Manager

      As Digital Integration Leader / Change Manager, in direct report to Chief Digital Officer, I was in charge to define and lead theOn-boarding of 5 BUs (Leroy Merlin: France, Russia, Poland, Spain, Portugal).SaaS Solution Integration on Partners Relationships (+27000 suppliers) & Products Master Datas (2 Millions of SKUs') for BUs'Coordination & Project Management: 30 people (UX, Business, Product Owners, Head of Products, Testers)

    • UpMan Consulting

      Apr 2023 - now

      🔹 Salesforce & CRM Project Manager – B2B Customer Acquisition & Energy Renovation🔹 Innersourcing & Digital Collaboration – Supporting EDD (Digital & Data Environments) teams🔹 Strategy & Transformation – Business process structuring & CRM optimization🌍 Expertise: Retail | Digital | Data | CRM | Salesforce | Change Management | Digital Transformation | Telecom As a Transverse Program Manager in the telecommunications field, I am responsible for managing several independent key programs with major financial impacts (several million euros) and a European dimension.

      • 🚀 Transverse Program Manager | CRM & Digital Transformation | Change Leader

        Aug 2024 - now

      • Transverse Program Manager/ Change manager / Telecom / Consultant

        Apr 2023 - Jul 2024

  • Licenses & Certifications

  • Volunteer Experience

    • Bénévole aux rencontres audio-visuelles

      Issued by Lille Métropole Communauté Urbaine
      Lille Métropole Communauté UrbaineAssociated with Alexandre Lamiral

    • Consultant

      Issued by Simplon.co on Jan 2023
      Simplon.coAssociated with Alexandre Lamiral