Punnaloed Sonjai

Experience

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  English House by T. Jay

  Oct 2019 - Apr 2023

  Personnel Manager

  I was a personnel manager at English House by T. Jay. It is an English tutorial school in Chiang Mai, Thailand.

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  Strong Academy

  Oct 2019 - Oct 2020

  English Tutor
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  The Prince Royal's College

  May 2022 - Oct 2023

  English Teacher
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  Ramada plaza menam riverside bangkok hotel

  Oct 2023 - Apr 2024

  Guest Service Agent

  - Perform guest check-in and check-out procedures efficiently, ensuring a smooth arrival and departure experience.- Address guest complaints promptly and effectively, resolving issues to the satisfaction of the guest. - Coordinate with team members and various departments to fulfil guest needs and enhance their overall experience.- Provide exceptional customer service, exceeding guest expectations and fostering positive relationships.

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  Freelance

  May 2024 - Jun 2024

  Freelance Translator
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  Siam Piwat

  Jun 2024 - now

  Customer Relations Officer

  • Represent a good image of the shopping mall and company • Providing excellence service to customer at the assigned service counter including - Information Center - Parking Validation - Redemption (Promotion & Rewards) - Membership Services - Selling and Issuing Gift Cards, Coupons, or Vouchers - Baby Stroller & Wheelchair Service - Assist with Customer Issues - Receive and Handle Customer Feedback • Support Company Activities and Events • Comply with Company Policy Show less