Experience

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  Government of canada

  Apr 1983 - Sept 2013

  Canada border services agency (formerly canada customs)

  30+ years with Canada Customs.Extensive experience in all facets of operational and technical front line border processing in both the traveler and commercial environment; including land border and air operations; experience with major Courier clients engaged in the Customs Low Value Shipment Program (CLVS): managing arctic operations for Canada Customs.As a Senior Program Advisor with the eManifest initiative at Canada Customs, provided strategic advice, as a subject matter expert (SME) to Customs officials as well as numerous external clients including extensive delivery of information sessions with both external consultants as well as other Customs officials across Canada and the United States; delivery of webinars across North America.Certified Mediator: Alternate Dispute Resolution (ADR): providing mediation and third party neutral services internally at Canada Customs including the provision of coaching for Managers, Union Executives as well as front line uniformed and internal staff. Extensive experience delivering recruit training and advanced drug enforcement training for Canada Customs front line staff as well as a number of national, provincial and municipal police agencies.I have also coordinated and delivered international training: for the Government of Bermuda (HM Customs Bermuda) and the Government of the Cayman Islands (HM Customs Cayman Islands) in collaboration with HM Revenue and Customs from the United Kingdom Show less

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  Spina cross border consulting inc. (scbc)

  Oct 2013 - now

  President and ceo

  Strategic consultation for the purposes of cross border movement of persons and cargo; strategic consultation services to streamline business practices in order to meet cross border regulatory requirements for the provision of electronic, advanced commercial information (ACI)Design and delivery of presentations in the area of cross border regulatory requirements in person and by webinar. Conflict Resolution services including Coaching for Managers, Union Executives and Employees, Alternative Dispute Resolution (ADR)Third Party Neutral services: facilitating difficult discussions for the resolution of conflict Show less

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  Private

  May 2014 - Mar 2015

  Director business development

  Offered strategic advice and my expertise to assist the client in exploring opportunities to market their product line including Portal Services for filing electronic advanced commercial information to both the Canada Border Services Agency (ACI) and the US Customs and Border Protection (ACE); designed and delivered webinars, attended events and gave other presentations on their behalf in both Canada and the United States.