Experience

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  Dairy queen

  May 2013 - Apr 2014

  Cashier

  Complete cash and card transactions, document and report orders accurately, review transactions for errors, solve payment issues, enter coupons effectively and appropriately, and maintain a positive relationship with customers to promote business.

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  Target

  Aug 2014 - May 2016

  Team member

  Stock inventory, help guests with things such as locating items and verifying product availability through the system, troubleshoot technology problems and amend issues such as clerical errors, coordinate with team members to more effectively accomplish the tasks at hand, increase revenue by driving profitable sales, train new team members by explaining procedures thoroughly, provide quality assurance by checking items for damages, create new signs to promote sales, and effectively communicate with guests to improve their visit as much as I possibly can. Show less

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  Hom furniture

  Jan 2016 - May 2021

  It support ii

  In my job as an IS Support Tech at HOM Furniture, I have worked with other employees who contact us regarding technical issues they are having to find a solution to the issue. Beyond providing over the phone and email-based tech support, my coworkers and I have worked towards the completion of numerous projects of varying sizes.

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  Antares information technology solutions

  Mar 2021 - Mar 2022

  Senior help desk technician

  Handle support requests received primarily via phone or email from clients. Work with colleagues to resolve requests based on scope, severity, and order received in order to provide timely and effective service to all clients. Provide onsite support for tasks that cannot be completed via phone or email, typically involving hardware repair, installation, or replacement. Complete labor tasks delegated by Project Team for client projects, such as the deployment of many computers. Routinely audit client servers including checking hardware status, Windows updates, server performance, backup status, and replication health of virtual servers. Show less

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  Polaris inc.

  May 2022 - Dec 2022

  Information technology contractor

  Set up replacement computers for users who have ordered new ones or whose devices have been scheduled for replacement based on hardware age and warranty status. Assess non-standard applications that require manual installation or configuration. Load the user's Windows account and log in to the necessary applications. Copy data from the old computer to the new computer. Give the new computer to the user, allowing for a courtesy period of about two weeks with both devices, then retrieve and decommission the old computer. Show less

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  Erickson dental technologies

  Feb 2023 - now

  Service technician