Experience

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  N/a

  -

  Personal assistant
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  Mss security

  Feb 2014 - Oct 2016

  Aviation protection officer

  2nd in Charge and Site TrainerUPS freight screening New South Wales 02/2016 - 10/2016Quantas Airline Freight screening New South Wales 11/2014 - 10/2016Virgin Passenger Airline screening Western Australia 02/2014 - 11/2014

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  Aces security

  Jul 2016 - Sept 2019

  Security officer/crowd controller

  Department of Premier and CabinetTreasury of New South WalesMinisterial Correspondence Services

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  Bmw of kansas city south

  Nov 2020 - Jul 2021

  Client advisor

  Exceeded monthly sales goals by 15-20% through effective customer guidance and relationship building.Processed an average of 25-30 sales transactions per month, including all necessary paperwork and interdepartmental communications.

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  Kay jewelers

  Nov 2020 - Jul 2021

  Salesperson

  Exceeded daily sales quotas by 20-25% through exceptional customer service and product knowledge.Achieved 90% or higher credit card application rates, contributing to the store's overall financial performance.Executed visually appealing sales displays that met corporate planogram standards and management directives.

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  Amazon

  Jul 2021 - Aug 2023

  Warehouse associate

  Consistently met or exceeded hourly productivity targets by 10-15% in a high-performance environmentMaintained a quality assurance rate of 98% or higher while processing over 9,000 items per shift.

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  Saint luke's health system

  Jun 2022 - now

  Information associate

  Led implementation and customization of Epic electronic health record system, developing streamlined workflows that increased medical team efficiency by 25% and enhanced patient care delivery.Designed and implemented stringent vendor access policies and supporting software for sterile areas, resulting in a 10% reduction in infection rates and improved patient safety protocols.Developed and managed an automated scheduling system for a 50+ member department, optimizing staffing levels and improving operational efficiency by 15%.Expertly managed employee timekeeping and scheduling using Kronos and SmartSquare, streamlining workforce management processes and ensuring accurate payroll for a team of 150+ employees across multiple departments. Show less