Experience

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  Zte telecom india pvt ltd

  Jul 2011 - Mar 2012

  Monitorning engineer

  Roles and Responsibilities –• Management Information System - Closing Trouble Tickets on Daily basis as per the request from Circle Leads from all regions and Shift Head• Maintaining the history log details of the entire existing site.• Monitoring and analysis of alarms in the network elements and providing support to Field Engineers for the rectification of the concerned issues• Preparing and Analysing Daily NETWORK Outage & TRAI Reports• Ensuring the timely MIS reports to all concerns Show less

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  Alcatel-lucent managed solutions pvt ltd

  May 2012 - Oct 2013

  Senior monitoring engineer

  Responsible for collecting performance indicators to pro-actively detect degradation and issues in network infrastructure.

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  Optiemus infracom limited

  Nov 2013 - Feb 2015

  Optiemus infracom(zen mobiles)

  Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the networking system runs efficiently without interruption.

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  U2opia mobile

  Feb 2015 - Jun 2017

  Project lead - u2opia mobile pvt ltd

   Managed end to end Promotion campaign tool project (Planning, Development, Testing and Deployment) Responsible for the tracking of short-span project initiatives as well as for reducing manual intervention Ensure Process adherence is achieved and there are no compliance issues. Conducting regularly scheduled project status meetings with different stakeholders Responsible for building a Core team for Business initiated projects Investigation and follow-up for a permanent fix on the gaps identified in the recently delivered project as part of the improvement Show less

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  Ebixcash lending solutions

  Jul 2017 - Apr 2020

  Project manager

   Software Development and Simplification – Develop and implement Software Development including Agile and Scrum methodologies for Design, Development, Deploy, Testing and Operations. Participate in Requirement discussions with business and development. Developed detailed project plan to monitor and track multiple projects’ progress and measure performance using appropriate tools and techniques.  Manages business stakeholders for Mode 1 and Mode 2 Projects and their delivery as per the agreed timelines. Responsible for incremental and Scratch Development of Applications for Business Teams. Delivery management for Application, Deployment, and Release via change management and Pre-Post sign-offs. Stakeholder management across cross-functional teams so that delivery is satisfactory and up to the organisation’s benchmark Responsible for Managing Programs Like Product updates and upgrades. Monthly Projects Review with Functional head. (CIO) Show less

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  Inmorphis

  Apr 2020 - Jun 2021

  Project manager

   Developed detailed project road maps & work breakdown plans to ensure the proper implementation of the right processes, tools, technology, and KPIs. Improved release quality & deployment stage gates and protecting the integrity of the production as per defined standards Carried out a wide range of system integration and deployment of Prod Releases on customer premises. Led request validation and acceptance for further processing, costing and pricing for the technical solution to meet requests Played a key role in submitting the final proposal to the end customer after various internal stakeholder approvals Developed and maintained solution documents, project reports, business cases, bids and proposals Responsible for managing Yearly License Renewal for Service Now, forecasting a 5-year plan as per Organisation strategy. Business Case preparation, presentation & approval Understanding the Requirements of the Business team and developing the solution Show less

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  Sbi card

  Jul 2021 - now

  Technical program manager

   Effectively provide Direction program governance while dealing with multiple projects, vendors, and stakeholders.  Perform business analysis and disaster recovery planning in various projects while assessing gaps, areas of problems and risks Analyze customer needs, develop delivery priorities and make project schedule adjustments to meet timely project goals Interface between the project team and stakeholders to undertake estimated cost,resource planning and technology deployment Incorporate agile capabilities while leading Development, Testing, Maintenance, Re-engineering and Migration teams Ensure the delivery of new products by program scope, goals, budgets and governance arrangements Planned cost-effective management interventions wherever gaps, requirements and quality issues are identified Drive Global Project Delivery and PMO Activities using IT SDLC & PMLC tools while acting as a link between the Internal Business team and the Implementation Team Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes Show less