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Espen Andersen

Espen andersen

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location of Espen AndersenStavanger, Rogaland, Norway
Phone number of Espen Andersen+91 xxxx xxxxx
Followers of Espen Andersen528 followers

  • Timeline

    Apr 1999 - Feb 2015

    Problem Manager

    Aker Solutions
    Mar 2015 - Oct 2018

    Problem Manager

    Cegal AS
    Current Company
    Jan 2018 - now

    Operations Manager

    Cegal

  • About me

    ITIL 4 Master | CSM ScrumMaster

  • Education

    • Randaberg videregående

      -

    • Stavanger tekniske fagskole

      1995 - 1996
      Mathematics and computer science

    • Næringsakademiet

      1994 - 1995
      Computer science

  • Experience

    • Aker solutions

      Apr 1999 - Feb 2015

      Manage the resource of Problem management teamMaintain company process for Problem Management and Major incident management Maintain the team of the Service deskRecruit new personnelworking to keep the SLAMaintain company Incident management process Working towards customers at different levels, to resolve incoming incidents.

      • Problem Manager

        Oct 2009 - Feb 2015

      • Service Desk Team Leader

        Feb 2006 - Oct 2009

      • Service Desk consultant

        Apr 1999 - Feb 2006

    • Cegal as

      Mar 2015 - Oct 2018
      Problem manager

    • Cegal

      Jan 2018 - now
      Operations manager

  • Licenses & Certifications

    • Incident investigation and root cause analysis

      Taproot creative
      Sept 2011

    • Itilosa itil® operational support and analysis certificate

      Exin
      Mar 2015

    • Itil 4 ® specialist high velocity it

      Axelos global best practice
      Nov 2021
      View certificate certificate

    • Itil 4 ® foundation

      Axelos global best practice
      Jun 2021
      View certificate certificate

    • Itil 4 ® leader digital and it strategy

      Axelos global best practice
      Dec 2021
      View certificate certificate

    • Microsoft certified: azure fundamentals

      Microsoft
      Jun 2021
      View certificate certificate

    • Itil 4 ® strategic leader

      Axelos global best practice
      Jul 2023
      View certificate certificate

    • Itil 4 ® specialist drive stakeholder value

      Axelos global best practice
      Jul 2023
      View certificate certificate

    • Itil 4 ® strategist direct, plan and improve

      Axelos global best practice
      Jul 2023
      View certificate certificate

    • Itil foundation

      Apmg-international
      Dec 2010