
Tushar Trivedi
Senior Client Services Representative

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About me
HSI STEM Grant Program Administrator at Felician University
Education

Rutgers University
2002 - 2004MSW Social Work
Montclair State University
1984 - 1986BS Computer Science, Mathematics
Experience

INSSINC
Feb 1987 - May 1997Senior Client Services RepresentativeManager/Senior Analyst New Jersey/London/Japan 2/87 – 5/97Front-to-Back Office Financial Derivatives Trading Software (Futrak) Independently managed software implementation of financial trading and risk-management information systems at client sites in U.S, U.K, Japan and South East Asia. Managed customer service operations for over 20 client sites in Japan and South East Asia from Tokyo office. Responsibilities included: software implementations, troubleshooting, auditing/reconciling output, establishing controls/ procedures, writing reports, end-user training, and creating operational manuals to enhance user friendliness. Show less

Component Insights (India)
Apr 2001 - Oct 2001Business ConsultantProvided application consulting and technical writing services to start-up operations. Liaised between software engineers and user community. Redesigned corporate website and marketing collateral.

Math Tutor
Jan 2015 - nowMath TutorProvide individual Math (Algebra, Geometry) tutoring for neighborhood Middle School and High School students.

Saint Peter's University
Feb 2020 - Mar 2022Direct the administrative operations and processes to support admissions, enrollment, and acclimation of international students, serving as the campus’s Principal Designated School Official (P/DSO) for the University’s certified Student Exchange and Visitor Program (SEVP). Process and issued all relevant forms for U.S. student visas (F-1), campus work permits (CPT), off-campus work permits (OPT), and other travel and academic documents, ensuring compliance with U.S. immigration policies and procedures. Assist students with other processes and applications, including Social Security applications, driver’s licensing, and tax returns. Lead and achieve Student and Exchange Visitor Information System (SEVIS) recertification in 2011, ensuring the University’s continued eligibility to recruit and host international students. Ensured the accuracy and completeness of international student data in the Federal SEVIS database to ensure compliance with information security, student data confidentiality, and U.S. student visa regulations. Drive recruitment of international students by organizing and executing recruitment initiatives, including recruitment trips to India and Nepal in 2012. Deliver an efficient, responsive application and admissions process by liaising with prospective international students and applicants to respond to queries, provide clear instructions, and resolve issues. Show less Lead the development, implementation, and oversight of strategies and programs that drive student retention, program completion, and academic achievement. Manage a team of work-study students, peer mentors, and tutors to facilitate their development as student leaders and models of academic best practices, ensuring they deliver effective, motivating support to students who require academic assistance. Support students who are struggling academically, including those on academic probation, by serving as their Academic Advisor and overseeing their participation in formal, structured programs and tools, such as FOCUS 2, a career assessment tool that guides students to their decision of a major or career field. Deliver year-over-year improvements in the academic standing and persistence of students supported by ASP, the result of robust programs, policies, and systems that address the unique needs of diverse students. Direct the Summer Academy, a three-week head-start program for academically at-risk freshman, to proactively position them to succeed by facilitating their transition to the university community. Awarded a $10k grant from the Independence Community Bank Foundation in 2005 to develop and implement the Summer Academy program. Motivate the continued success of high-achieving students by initiating and managing a student reward program. Recognized with a Cross Keys Award for dedication to student support services. Show less
Adjunct Professor of Mathematics
Aug 2006 - Mar 2022International Student Advisor, SEVIS P/DSO
Dec 2004 - Mar 2022Director - Academic Success Program
Jul 2004 - Mar 2022Director of Educational Opportunity Fund (EOF)
Feb 2020 - Dec 2021

Felician University
Jan 2022 - nowSTEM Grant Program AdministratorDevelop and shepherd initiatives and pathways to enhance enrollment, persistence, and achievement of Latinx and low-income students in STEM majors. Engage with STEM Faculty Leads and campus constituents to ensure supportive infrastructure for students. Recruit, train, and mentor new program staff. Ensure project viability by providing management oversight (including executive summaries), fostering accountability, securing adequate resources and trouble-shooting obstacles. Provide timely performance reports to U.S. Department of Education (DOE). Show less
Licenses & Certifications

New Jersey Teaching Certificate of Eligibility (CE), Elementary Education
- View certificate

Employment Background Check
GoodHireJan 2022 - View certificate

Career Readiness Mentor Training
Mentor CollectiveJan 2025 - View certificate

Certificate in Computer Skills for the Office
MindEdge LearningFeb 2025 - View certificate

Social and Behavioral Research - Basic/Refresher
CITI ProgramFeb 2022
Honors & Awards
- Awarded to Tushar TrivediCross Keys Award Saint Peter's University Student nominated for providing dedicated and caring support services.
- Awarded to Tushar TrivediCross-Keys Award - Nominated by students for Cross-Keys award for outstanding and compassionate service.
Volunteer Experience
English Conversation Partner
Issued by Rutgers University on Sept 2002
Associated with Tushar TrivediNote Taker and Reader for Blind Student
Issued by Rutgers University on Sept 2002
Associated with Tushar Trivedi
Languages
- enEnglish
- hiHindi
- guGujarati
- beBengali
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