Mohamed E.

Experience

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  Vodafone

  Jun 2005 - May 2007

  Sales Business Development

  Built and established strong relationships with customers, enabling long-term partnerships.• Trained new employees on company policies and strong sales techniques.• Attended industry events and conferences to attract potential customers and increase brand awareness.• Monitored competitor trends and market shifts to maintain company relevance.• Forecasted sales numbers to gauge product and campaign success.• Provided product information to customers and aligned products with customer needs to boost satisfaction.Generated leads and located opportunities for market expansion and business growth.• Responded promptly to customer queries to increase overall satisfaction.• Entered customer transaction information into company databases.• Used knowledge of company products and services to recommend solutions to customers.• Stayed current on customer trends and requirements.• Followed up with customers after sales to gain feedback.• Built and maintained pipeline that supported monthly, quarterly and annual goals.• Cold called potential customers to generate leads.• Developed strong relationships with clients to grow business networks.• Arranged in-person meetings and visited with clients to improve success of sales pitches.• Supported the sales team, answering customer inquiries with superior product knowledge.Represented brand during special events, customer interactions and sales.Updated and expanded client databases within assigned territory.Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.Highlighted new products and company promotions during sales pitches.service culture.Partnered with store operations and merchandising to carefully balance inventory issues. Minimized shortages through proper loss prevention procedures.• Educated customers about brand to incite excitement about company's mission and values. Show less

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  Target

  Jun 2007 - Oct 2007

  Customer Service Captain
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  AT&T

  Oct 2007 - Sept 2009

  Retail Sales Executive

  Successfully transitioned from entry-level role to top performer within one year.Demonstrated exceptional customer service skills, consistently exceeding expectations and building trust.Contributed to a 10% increase in sales through effective product demonstrations and upselling techniques.Maintained a clean and organized sales floor while ensuring proper inventory levels and product placement.

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  Verizon Wireless World

  Jun 2010 - May 2015

  Senior Retail Consultant

  Consistently met and exceeded sales targets, demonstrating exceptional customer service.Championed product knowledge and persuasive sales techniques, driving average purchase increases.Trained new employees, fostering a collaborative and productive team environment.Maintained a clean and organized sales floor, ensuring a positive customer experience.

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  Terminix

  May 2017 - May 2018

  Pest Inspector
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  CarMax

  Sept 2018 - Aug 2021

  Senior Sales Associate
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  Amazon

  Aug 2022 - Dec 2022

  Warehouse Specialist
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  Freelance

  Dec 2022 - now

  Research Interviewer