Alex Duarte

Experience

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  VantageIT

  Apr 2018 - Dec 2019

  After excelling in the position of prospect, I was invited to assume the crisis management of the mentioned projects. It was a big challenge, in addition to the young age, there was also the experience factor. However, I tried hard to play the role well. In this role, I was responsible for ensuring that things worked out and, when that was not possible, that the damage was minimal. He played a role of daily communication with the client both in the technical and operational part. I worked with the company's prospects team, passing on feedback I received. During this period, we were able to advance the installation schedule, which generated enormous customer satisfaction. I was also able to greatly improve my communication and persuasion skills.0/2,000Maximum 2000 characters. Show less

  • Crisis Manager

    Jul 2018 - Dec 2019

  • Prospect

    Apr 2018 - Jul 2018
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  Arcade Tecnologia

  Dec 2019 - Jan 2022

  Operations Assistant

  Worked in front of continued maintenance contracts at Arcade Tecnologia. Doing resource management, planning visits, team management. Having a direct contact with the customer and the technical team that serve them. Among the responsibilities, I can mention preparation of schedules, kickoff meetings, compliance with contractual SLAs. During my time at the company, we were able to increase the number of ongoing maintenance contracts as well as improve the deliveries we made to our customers. I even worked on a database migration project for one of the largest national public bodies. Where we achieved success and customer satisfaction. This project interested me for the development of my skills in databases. Show less

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  Green4T

  Jan 2022 - Mar 2023

  Programmer OnGoing

  Acting proactively in the face of ongoing service contracts, always looking for creative and innovative ways to better serve customers. Together with the PCM area, we prepare schedules that meet the client's SLA, we do the monthly planning and programming. In addition, I work directly with the operational part of the company, controlling visits to clients, controlling the delivery of reports, among others. I have been improving my management skills every day.

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  JustAppsBr

  Jul 2023 - Feb 2024

  Junior Mobile Developer

  - Mobile Application Development with Dart/Flutter- Use of consolidated concepts and standards in the market, such as: BloC (Business Logic Component) Clean Architecture unit test Integration with REST API- Working with databases: NoSQL (Firebase) SQL (SQLite, PostgreSQL)- Implementation of integration tests- Suggestion of improvements in application architectures- Improved error handling in applications- Application startup and lifecycle optimization. Show less

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  Ília

  Feb 2024 - now

  Mobile Developer I