Nishi Devkota

Experience

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  Mphasis

  May 2016 - Oct 2017

  Associate

  Canadian Bank, Retail Banking, customer service, Account management.

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  Groupon

  Dec 2017 - Aug 2018

  Senior Associate

  Customer service, account management, Billing and refunds, escalations handling.

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  Artech Information Systems

  Aug 2018 - Sept 2019

  Human Resources Executive

  • Work in harmony with Business team (Service Delivery Managers), consultants, end clients and internal support teams to get the work done on time.• Sending introduction email to new hire's (W2/Subtier) and making Orientation/New Hire call explaining the various policies and procedures.• Follow up with consultants regarding their Missing Timecards via telephone and email as required and to make sure all the consultants are paid on time.• Coordinate the resolution of consultants (W2/Subtier) Expense Reimbursement/Payroll/Invoicing issues with Finance, utilizing the defined process and procedures.• Sending Touch base emails to all the consultants on client site and talking to them to discuss their issues and concern and getting solution for those.• Informing consultants about their termination, reason of termination and taking care of off boarding process.• Taking care of other HR related issues for instance, performance or behavior issues raised by Clients. • Preparing and providing consultants with their employment documents for instance – Employment verification letter, Vendor letter, Client letter, Work order copy etc.• Working and negotiating any pay raise request. • Training newly hired corporate employees on process and tools used internally. Training on client specific tools like Sales Force, Bee Line, Field Glass, and IQN.• Conducting introduction sessions with new hires in the company (Corporate employees).• Arrange travel on behalf of consultants for their business trips through third party resource. Show less

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  Accenture

  Sept 2019 - Apr 2022

  Onboarding Specialist

  US ONBOARDING

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  Bee Talent Solutions

  Apr 2022 - Aug 2022

  Lead - Employee Experience

  Bee Talent is a fast growing US staffing consulting organization. My role with Bee is that of HR Lead (Employee Experience). Here I am taking care of US onboarding (end to end), and talent management activities, like managing timesheets, employee engagement activities, handling bills for reimbursements etc. I also help recruitment team with screening and/or interviewing candidates when needed. These are somethings I have been taking care of however my role is not only limited to this. It is dynamic and requires continuous dedication to overcome challenges and completion of job on timely basis. Show less

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  Divine Talks

  Jul 2023 - now

  Owner

  DivineTalks is an organisation that offers a range of occult services, including astrology readings, tarot consultations, energy healing sessions, and more. Our mission is to empower and uplift others on their spiritual journey, helping them navigate life's challenges and unlock their highest potential. We can be reached via -Whatsapp - 9108574116Instagram - @tarottimewithnishiEmail - tarottimewithnishi@gmail.comContact us to book your consultations and paid collaborations. Show less